IT Service Management Lead

4 months ago


Ho Chi Minh City, Vietnam Talentnet Full time

$2,000 - $3,500
- Hi-Tech & IT

**RESPONSIBILITIES**:

- Seeking clients to sell ITSM solutions and consulting services
- Develop a network of potential clients who are interested in ITSM solutions and services
- Arrange meetings with potential clients
- Supporting Service Management Department to build marketing events with vendors and partners
- Working closely with other Sales and Technical teams within the company to grow the business
- Working closely with vendors and partners to grow the business
- Managing customers’ expectations
- Focusing on growing ITSM/ESM opportunities related to BMC Software, ManageEngine, Ivanti, and IBM solutions
- Supporting the Service Management Department to continually improve the Sales/Support processes
- Creating and executing your sales plan
- Building up business network within a targeted group
- Understanding business processes and challenges in prospects’ environments
- Developing and preparing commercial proposals
- Administering and updating opportunities details and follow-up actions promptly and accurately in our CRM system
- Continually assessing and recommending top-5 vendors (based on Gartner’s report) to the SM Manager.
- Reporting directly to the SM Manager.

**REQUIRE**MENTS**:
The mission is to deliver software solutions & services that enable our clients to effectively solve their challenges.
- To fulfil this mission, we need you to be entrepreneurial, business process-oriented and analytical.
- You should have a proven sales track record and experience in B2B software sales. By acting as a trusted business partner who can discuss business processes with the customers.
- You should be able to articulate the expertise needed based on issues identified and solicit the assistance of internal resources to enhance the winning of the sales opportunities.
- You are a goal getter, proactive, tenacious, flexible, and highly motivated.
- You can bounce back from failures quickly and are not afraid to try again with new approaches.

**For more information, please contact**:

- Ms. Nguyen Thi Ngoc Hien (84) 6891 4188 - Ext: 535



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