Customer Service Specialist

3 months ago


Ho Chi Minh City, Vietnam ClearCorrect Full time

**Key Responsibilities**
- Set up and Manage on customer master data;
- Work with CC sales team and customers to finalize Sales Order confirmation;
- Work closely with CC sales team on improving customer satisfaction;
- Manage on sales order end to end process including:

- clarify order spec from customers and production;
- actively co-operate with sales team/customer/ production to solve all issues related to order placement and delivery;
- Actively working with production and logistic co-ordinator to ensure right time delivery;
- Actively working with 4PL provide on product delivery to customer and invoice issues;
- Receive complaint from customers and co-ordinate with relevant counterpart to solve the issues and ensure customer satisfaction;
- Manage on warranty process;
- Sales report for Ortho business;
- AR Management for Ortho business;
- Ad-hoc report & task requirement.

**Qualification**
- Bachelor’s degree of Business administration/ foreign trade fields or related fields
- Minimum 2-year experience in customer service
- Energetic and can work independently
- Good communication, positive attitude, strong interpersonal, negotiation, selling and presentation skills
- Good command of written and spoken English



  • Ho Chi Minh City, Vietnam ELCA Việt Nam Full time

    SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums, managing annual sales of about 45 million tickets. **In this role**: We are currently seeking an experienced **Customer Services (L2 Support)...


  • Ho Chi Minh City, Vietnam Mouser Electronics Full time

    The Service Excellence & Training Team provides quality assurance, detailed guidance, coaching, and training on sales processes, programs and systems in a manner which ensures total quality and exceptional customer service. ACCOUNTABILITIES & ESSENTIAL FUNCTIONS - Team player and role model who motivates teams to provide excellent customer service. -...


  • Ho Chi Minh City, Vietnam TE Connectivity Full time

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...


  • Ho Chi Minh City, Vietnam April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • Ho Chi Minh City, Vietnam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Help customers to use our ticketing product in the most efficient way by delivery diverse technical services requests according the standard service catalog: product configurations, online shop CSS customization, Third-party Interface activation, seat map edition, - Analyze technical service...

  • Customer Service

    4 months ago


    Ho Chi Minh City, Vietnam Flywheel Digital Full time

    **About Us** Flywheel SEA (formerly known as Intrepid Group) **Ascential Group** With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange. **About the Role** As a Customer Service...


  • Ho Chi Minh City, Vietnam MEXC Full time

    **About the Opportunity** We are looking for a Vietnamese-speaking customer service specialist with a positive and customer-oriented personality. Customer service specialists need to handle and resolve reported customer questions, provide high-quality customer service and improve customer satisfaction. 1. Responsible for receiving user's consultation and...


  • Ho Chi Minh City, Vietnam Medtronic Full time

    **Careers That Change Lives **Together, we will change healthcare worldwide. Join us in our Mission to alleviate pain, restore health and extend life worldwide. Let’s work together to address the universal healthcare needs and improve patients’ lives, optimize costs and efficiencies, and expand global access. Together, we can make a real difference in...

  • Services Specialist

    3 months ago


    Ho Chi Minh City, Vietnam Baker Hughes Full time

    **Are you a Field Specialist looking for a new opportunity?** **Would you like the opportunity to work as a field service specialist?** **Join our Bently Nevada Team** Baker Hughes Bently Nevada offers a holistic suite of machine condition monitoring and protection hardware, software, and services. We help ensure you achieve the highest level of asset...


  • Thành phố Hồ Chí Minh, Vietnam Diag Full time

    **Duties and Responsibilities**: Establish and maintain good relationship with customer by: - Receive and respond to customer complaints, aiming to resolve the issue at the earliest - Analyze complaints to understand the root cause and identify trends or recurring problems - Communicate with other departments to resolve complaints, ensuring a consistent...


  • Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Vietnam VNETWORK Full time

    **Mô tả công việc** - 70% công việc: Chăm sóc khách hàng - Thu thập ý kiến phản hồi của khách hàng về sản phẩm/ dịch vụ của Công ty, record thông tin gửi báo cáo theo mẫu cho cấp quản lý.- Duy trì mối quan hệ với các khách hàng thân thiết của Công ty, thường xuyên thăm hỏi để tạo...


  • Ho Chi Minh City, Vietnam DKSH Full time

    **Location**:Ho Chi Minh, VN, VN**Job Function**:Field Marketing**Requisition Number**:155582**Description**: **About DKSH** DKSH is the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH’s portfolio of...


  • Ho Chi Minh City, Vietnam SiteMinder Full time

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...


  • Ho Chi Minh City, Vietnam công ty tnhh công nghệ thông tin elca việt nam Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Support Specialist**: - **Mã tin đăng: 3679207**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng...


  • Ho Chi Minh City, Vietnam Công ty TNHH Công Nghệ Thông Tin ELCA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Help customers to use our ticketing product in the most efficient way by providing technical support to analyze, reproduce, and identify the root cause of various software glitches across various modules. - Research, diagnose, and analyze Customer issues with accurate solutions. - Ensure Issue...


  • Ho Chi Minh City, Vietnam Văn Phòng Đại Diện Bigo Technology Pte. LTD Tại Thành Phố Hồ Chí Minh Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Responsible for building, expanding and maintaining good relationships with VIP users; - Coordinate and promote resolution of VIP users's problems; - Responsible for understanding users needs, analyzing related data. Periodically issue relevant research reports, collect feedback to improve service...


  • Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...


  • Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...


  • Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...