Guest Services Center Agent

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. You will handle all guest enquires, requests and...

Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for...

**Job Number** 24032851 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Mô tả công việc**: - Check the rooms allocation and preparation according to VIP’s preferences and special requests in coordination with FO - Check guest satisfaction surveys and report, check online guest comments - To check room standards and set ups, - To conduct lobby inspection, check breakfast, lunch, dinner buffet set up - To conduct...

**Job Number** 23115975 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Mô tả công việc**: (Mức lương: 8 - 12 triệu VNĐ) Welcoming guests Be well groomed at all time and maintain a friendly cheerful attitude To answer the telephone promptly according to the standard set by the hotel. Never let the phone ring more than 3 times Courtesy and politeness are to be observed at all times and freely communicate with...

**Job Number** 23140939 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hanoi Hotel, K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Provide courteous and efficient service and if possible, respond to each and every guest request professionally and tactfully. 2. Give guest complete and immediate attention to any complaint and request. 3. Utilize the Property Management System (Opera), Key Card System, Passport Scanner, POS...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Provide courteous and efficient service and if possible, respond to each and every guest request professionally and tactfully. 2. Give guest complete and immediate attention to any complaint and request. 3. Utilize the Property Management System (Opera), Key Card System, Passport Scanner, POS...

Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Nhân Viên Lễ Tân (Guest Service Agent)**: - **Mã tin đăng: 3314356**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt...

**Job Number** 23203401 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...

**Job Number** 24061846 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hai Phong, Vinhomes Imperia Metropolitan Area, Hai Phong, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...

**Job Number** 23197281 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

We are currently recruiting for Airport Services Agent in Hanoi, Vietnam. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...

**Job Number** 23146889 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and...

**Responsibilities**: 1. Responsible for the implementation of Vietnam's overall after-sales service planning, including hotline, maintenance, spare parts center, and e-commerce return and replacement business, responsible for the overall business promotion and Vietnamese customer satisfaction; 2. Establish Vietnam's after-sales service system, improve and...

**Job Number** 24048348 **Job Category** Reservations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

**Job Number** 24031625 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

**Mô tả công việc**: - Processes reservations by mail, telephone or central reservation systems. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Creates and maintains reservation records - Prepares letters of confirmation. -...

**Job Description**: **Job Summary** The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. **Responsibilities**: - Checking documentations : passport checking (International) and I.D. matching (Domestic), reservation checking from the system, and issuing boarding pass - Tagging...