Client Service Manager
2 weeks ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Coordinated with the Business Development team to develop relationships with corporate clients, providing advice and designing healthcare proposals to meet their expectations.
- Prepared for presentation and verify all contractual documents prior to binding the contract with clients.
- Acknowledgement of both complaints and potential complaints in order to review and resolve respectively. Keep clients informed as to the progress of their complaint and the steps being taken to resolve it.
- Controlled and ensured the service plan of corporate clients is strictly implemented.
- Established client service team priorities, maintained schedules and monitored performance.
- Work closely with Insurers/ Partners and other internal departments to launch health insurance products on both offline and online platforms.
- Developed detailed reports analyzing account performance data, providing valuable insights of clients' insurance program.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company's roster of accounts.
**Chức vụ**: Trưởng Nhóm/Trưởng Phòng
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Working hours: Monday - Friday (8:30 a.m. - 5:30 p.m.);
- Salary: VND negotiable according to experience and ability;
- 2 months probation, receive 100% salary;
- Sign an official contract to pay insurance, full benefits according to the Law, health care cards for employees, filial piety, wedding...
**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng
**Yêu cầu công việc**:
- Proficient in Microsoft Office;
- English reading and writing skills;
- Presentation skills;
- Time management.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Bảo Hiểm,Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng
Cao Đẳng
1 - 5 năm
-
Client Services Manager
7 days ago
Ho Chi Minh City, Vietnam Sharesource Full timeJoin a team where passion meets purpose. Experience our global culture for yourself and enjoy an amazing journey ahead of you. **About the role**: We are in search of a reliable and highly self-motivated professional to directly our partner who is a growing Accounting firm in AU. You will work closely with the Financial Planning team and their...
-
Assistant Manager Client Services, Gtrf
1 week ago
Ho Chi Minh City, Vietnam HSBC Full time-Job Advert Details Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Client Advisor, Client Services
2 weeks ago
Ho Chi Minh City, Vietnam Louis Vuitton Full timePOSTE - Operational Excellence - Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport. - Achieve our day-to-day operational requirements within the established objectives and standards - Actively supports all new product launches,...
-
Managing Consultant, Advisors Client Services
4 weeks ago
Ho Chi Minh City, Vietnam Mastercard, Inc. Full timeManaging Consultant, Advisors Client Services **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...
-
Client Manager
4 weeks ago
Ho Chi Minh City, Vietnam NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Client Manager
4 weeks ago
Ho Chi Minh City, Vietnam NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Manager Client Management
1 week ago
Ho Chi Minh City, Vietnam DKSH Full time**Location**:Ho Chi Minh, VN, VN**Job Function**:Client Management**Requisition Number**:147418**Description**: **Job Summary** Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients **General Responsibilities** - Manage operating departmental budgets and costs according to annual allocation to...
-
Client Manager
2 weeks ago
Ho Chi Minh City, Vietnam Employment Vietnam Full time**About the company** EV Search’s Client - A MNC Insurance Broker in Vietnam **Responsibilities**: - Responsible for growing satisfied client relationships, a profitable book of business and support new business development in Chinese & Taiwanese Clients Sector. - Work with our team of senior professionals to service a portfolio of Taiwanese & Chinese...
-
Ho Chi Minh City, Vietnam Shinhan Bank Full timeWork Location Ho Chi Minh (District 1) Job Level Experienced (Non - Manager) Job Type Permanent Qualification Bachelor Experiences 2 - 3 Years Salary Negotiable Industry Accounting / Auditing / Tax, Banking, Finance / Investment **Job Benefit**: - Insurance - Travel opportunities - Incentive bonus - Health checkup - Training & Development - Salary...
-
Ho Chi Minh City, Vietnam JPMorgan Chase & Co Full time**JOB DESCRIPTION** Payments provides solutions that enable J.P. Morgan clients to pay, receive, invest and finance their business activities every day. World's largest Payments network - Treasury Services, Merchant Services, Trade and Commercial Card. We work with 135,000 global corporate, financial services, middle market, small business, government, and...
-
Consultant, Advisors Client Services, Strategy
4 weeks ago
Ho Chi Minh City, Vietnam Mastercard, Inc. Full timeConsultant, Advisors Client Services, Strategy & Transformation **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...
-
Ho Chi Minh City, Vietnam Tekrecruiters Full timeChat Support DUTIES AND RESPONSIBILITIES: callbacks. - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following client’s documented call...
-
Executive, Client Management
1 week ago
Ho Chi Minh City, Vietnam DKSH Full time**Location**:Ho Chi Minh, VN, VN**Job Function**:Client Management**Requisition Number**:149962**Description**: **Job Summary** Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients. **General Responsibilities** - Support superior in managing day-to-day operating expenditures against...
-
Ho Chi Minh City, Vietnam Tekrecruiters Full timeChat Support DUTIES AND RESPONSIBILITIES: callbacks. - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following client’s documented call...
-
Senior Client Manager
2 weeks ago
Ho Chi Minh City, Vietnam NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Client Implementation Manager
1 week ago
Ho Chi Minh City, Vietnam HSBC Full time-Job Advert Details Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...
-
Client Manager
2 weeks ago
Ho Chi Minh City, Vietnam NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Ho Chi Minh City, Vietnam Tekrecruiters Full timeChat Support DUTIES AND RESPONSIBILITIES: callbacks. - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following client’s documented call...
-
Ho Chi Minh City, Vietnam Tekrecruiters Full timeChat Support DUTIES AND RESPONSIBILITIES: callbacks. - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following client’s documented call...
-
Client Services
1 week ago
Ho Chi Minh City, Vietnam VISA Full time**Job Description**: Team Summary Cybersource, a Visa company, is a global leader in eCommerce payment management. Cybersource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, Cybersource offers a full-service payment management platform for eCommerce merchants, combining global payment...