Treasury Services Financial Institutions Client

4 days ago


Ho Chi Minh City, Vietnam JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Payments provides solutions that enable J.P. Morgan clients to pay, receive, invest and finance their business activities every day. World's largest Payments network - Treasury Services, Merchant Services, Trade and Commercial Card. We work with 135,000 global corporate, financial services, middle market, small business, government, and municipal organizations. Technology, insights and expertise along with innovation and controls enable us to offer global services and solutions. Our achievements:

- Process more than 106 million transactions worth $6 trillion daily
- Process payments in more than 120 currencies and receive payments in more than 40 countries
- 80% of Fortune 500 does business with us
- Ranked No. 1 in: USD clearer (per SWIFT)

**Summary**

The Client Service Account Manager (CSAM) is responsible for ensuring that JPMorgan Chase offers the highest standard of Client Service, providing premium support to Financial Institutions clients across cash management products and services, acting as a primary point of escalation for Vietnam Financial Institutions clients. The objective is to ensure that all client service related tasks are completed promptly with a high degree of quality and efficiency.

**Job responsibilities**
- Act as the primary and trusted contact for Financial Institutions clients, handling day-to-day transaction inquiries, provide timely responses and proactive updates on transaction status to clients
- Understand clients’ business to help identify solutions, client efficiencies and cross sell opportunities
- Strong problem solving skills to provide quick resolution on issues
- Collaboration across teams, business partners and stakeholders to offer solutions for clients to achieve and maintain high levels of Client Satisfaction
- Participate in service delivery initiatives and client management/handholding
- Provide back-up customer service function to team members when required
- Ensure that client issues are escalated appropriately and compliance with audit and risk policies and procedures.

**Required qualifications, capabilities, and skills**
- At least 10-year experience in an established Financial Institution with Treasury Services experience (preferably in a client facing role)
- A strong understanding of the cash management business, products, and operational procedures
- Detail orientated, team player, takes end to end ownership, strive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients
- Proven ability to influence stakeholders and communicate clearly to effectively manage client relationships
- Demonstrates the ability to analyze situations, prioritize/troubleshoot issues and manage multiple tasks effectively
- Ability to work well within tight deadlines and good time management skills are required
- Fluency in English and Vietnamese. Additional foreign languages are preferable.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.

Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments



  • Ho Chi Minh City, Vietnam Indovina Bank Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Ø Tasks: - Make the risk assessment on FI clients, submit the limit to the competent authorities for approval - Participate to set up/suggest the tools/procedures for risk assessment towards FI clients **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời...


  • Ho Chi Minh City, Vietnam Indovina Bank Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Make the risk assessment on FI clients - including: Banks, Finance Company, Securities Company, Fund Management Company, - Submit the limit to the competent authorities for approval to grant transaction limit to clients - Participate to set up/suggest the tools/procedures for risk assessment...

  • Treasury Manager

    6 days ago


    Ho Chi Minh City, Vietnam Source of Asia Full time

    **About the Role**: As a Treasury Manager at our client - which is an esteemed bank, you will play a crucial role in overseeing and managing the financial transactions aligning with providing currency hedging products to our corporate clients, prospective companies, or fellow bankers **Responsibilities**: **Treasury Operation**: Ensure a strong foundation...


  • Ho Chi Minh City, Vietnam Shinhan Bank Full time

    Work Location Ho Chi Minh (District 1) Job Level Experienced (Non - Manager) Job Type Permanent Qualification Bachelor Experiences 5 - 6 Years Salary Negotiable Industry Banking, Finance / Investment **Job Benefit**: - Insurance - Travel opportunities - Health checkup - Training & Development - Salary review - Analyze bank's financial statements,...


  • Ho Chi Minh City, Vietnam Shinhan Bank Full time

    Work Location Ho Chi Minh (District 1) Job Level Experienced (Non - Manager) Job Type Permanent Qualification Bachelor Experiences 2 - 3 Years Salary Negotiable Industry Accounting / Auditing / Tax, Banking, Finance / Investment **Job Benefit**: - Insurance - Travel opportunities - Incentive bonus - Health checkup - Training & Development - Salary...

  • Treasury Specialist

    5 days ago


    Ho Chi Minh City, Vietnam Công Ty TNHH Buymed Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Buymed is Vietnam’s and Southeast Asia’s top health-tech company. We improve healthcare quality and access for practitioners, patients, and all other stakeholders (pharmaceutical producers, distributors, logistics providers, and pharmacists) in between by using transformational...


  • Ho Chi Minh City, Vietnam Mastercard, Inc. Full time

    Managing Consultant, Advisors Client Services **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...


  • Ho Chi Minh City, Vietnam Công Ty Cổ Phần Đầu Tư Nam Long Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Overview Be a part of Capital Markets and Strategy team to work on financial modelling, building capital strategy development, treasury management, forecast cash requirement for BU and projects 1. Financial Modelling - Develop and manage complex financial models for multiple purposes such as...


  • Ho Chi Minh City, Vietnam NavigosSearch Full time

    **What We Can Offer**: - 13th fixed salary Management financial activities related to treasury: cash forecasting, cash management, FX management, interest, credit cards Collaborate with Global Treasury Center in daily activities to ensure a smooth operation and effectiveness in managing cash Bank relations, compliance with financial market regulations and...


  • Thành phố Hồ Chí Minh, Vietnam VinaCapital Full time

    **KEY RESPONSIBILITIES AND ACCOUNTABILITIES**: - Identify, pursue, and raise new assets from institutions (e.g., corporates, securities, insurance companies) - Build and maintain strong relationships with existing institutional clients, ensuring high satisfaction and retention. - Promote our Insurance Linked Products to insurance companies - Promote our...


  • Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...


  • Ho Chi Minh City, Vietnam Mastercard, Inc. Full time

    Consultant, Advisors Client Services, Strategy & Transformation **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...

  • Client Service

    4 weeks ago


    Ho Chi Minh City, Vietnam Shinhan Bank Full time

    Work Location Ho Chi Minh (District 1) Job Level Experienced (Non - Manager) Job Type Permanent Qualification Bachelor Experiences 2 - 3 Years Salary Negotiable Industry Accounting / Auditing / Tax, Banking, Finance / Investment **Job Benefit**: - Insurance - Travel opportunities - Health checkup - Training & Development - Salary review **Overview:...


  • Ho Chi Minh City, Vietnam Công Ty TNHH Wall Street English Full time

    **Mô tả công việc**: (Mức lương: 15 - 20 triệu VNĐ) - Bank Account Management: - Manage bank accounts and associated tasks. - Maintain relationships and communicate with bank representatives and financial institutions. - Update bank account management information and approval procedures. - Handle cash deposits and funds. - Prepare loan...


  • Thành phố Hồ Chí Minh, Vietnam ICONIC Full time

    Identify, pursue, and raise new assets from institutions (e.g., corporates, securities, insurance companies) Build and maintain strong relationships with existing institutional clients, ensuring high satisfaction and retention. Promote our Insurance Linked Products to insurance companies Promote our Employee Savings Plan and Individually Managed Accounts...


  • Ho Chi Minh City, Vietnam Sharesource Full time

    Join a team where passion meets purpose. Experience our global culture for yourself and enjoy an amazing journey ahead of you. **About the role**: We are in search of a reliable and highly self-motivated professional to directly our partner who is a growing Accounting firm in AU. You will work closely with the Financial Planning team and their...

  • Client Services

    1 week ago


    Ho Chi Minh City, Vietnam Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...


  • Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

  • Treasury Manager

    1 week ago


    Ho Chi Minh City, Vietnam Aloha Consulting Group Full time

    Prepare, create, carry out, and oversee treasury activities according to regional laws and requirements - Monitor day-to-day operations and cash flow - Make sure that all payments are kept precise and on time. - Make that the monthly, quarterly, and year-end closure and reporting are correct and timely. - Keep track, analyze, and forecast cash flow trends -...

  • Datamart Developer

    5 days ago


    Ho Chi Minh City, Vietnam Upskills Consultancy Services Full time

    Upskills is a global consulting firm with a particular focus on IT solutions for financial organizations and Capital Market industry. We provide expert financial software consulting for investment banks and leading financial institutions in Asia Pacific, Middle East and Europe regions. With a strong front to back expertise of the cash, securities and...