Client Fulfillment Services

1 day ago


Ho Chi Minh City, Vietnam UOB Vietnam Full time

**About UOB**

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**

The Wholesale Bank function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients.

**Responsibilities**:

- Perform Customer Due Diligence (CDD) for new ongoing review and trigger event, including but not limit to documentation checking and AML and sanction risk assessment within prescribed time frame to ensures the adequacy of customer identification information obtained, including the beneficial owners, and that the information is kept up to date.
- To prepare KYC Checklist and CDD review by identifying and verifying the client’s identity and related parties, and performing name screening, to check for any adverse news and AML risk assessment as appropriate
- Proactively track and liaise with the relevant counterparties on outstanding/ incomplete CDD documents. Escalate and seek approvals as per Group policies and procedures
- Act as team member of AML/KYC related projects, provide business advisory support on AML/ CTF/ Sanctions/ escalations to local compliance
- Assisting Onboarding team for onboarding request related to document checking, handling client daily queries related to their accounts & Internet Banking setup and follow up closely with client to close the queries in a stipulated timeline. Guide clients with the relevant doc required for update request from ETB clients, act as the coordinator and work closely with relevant team to close the request.
- Other duties to be assigned by the management

**Job Requirements**
- Bachelor degree in banking, finance or related fields
- 3-5 years working experience in KYC/CDD with sound knowledge and ability to perform end-to-end KYC review, including AML / sanction risk assessment, CDD documentation check, name screening, etc..
- Proficient in MS office - Excel, Word, Powerpoint
- Strong communication and interpersonal skills
- Team player, self-motivated and resourceful with a positive attitude
- Able to multi-task and cope with change and diversity in a fast-pace environment.

**Be a part of UOB Family



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