CRM Executive

1 week ago


Ho Chi Minh City, Vietnam Công Ty Cổ Phần Mạng Xã Hội Du Lịch Hahalolo Full time

**Mô tả công việc**:
(Mức lương: 9 - 16 triệu VNĐ)
1. Report to Growth Marketing Manager.
2. Implement new targeted CRM campaigns for both ad hoc / one time & ongoing lifecycle campaigns.
3. Set hypothesis-based tests and analyze campaign performance to continuously improve programs.
4. Scale, optimize and enhance our CRM program overall.
5. Integrate more consumer profile intelligence and data science models into both new and existing tactics.
6. Increase engagement, order rates, and LTV of our active users.
7. Drive CRM initiatives and oversee execution of campaigns.
8. Maintain and improve data management processes and accuracy.
9. Work with IT to manage CRM systems and data warehousing.
10. Work with the CRM team to ensure objectives are communicated accurately when prospects first call in.
11. Suggest new methods to address customers' needs.
12. Troubleshooting areas of underperformance users.
13. Identify gaps in the service where more customers can be guided to make improvements to their interest in booking.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Mức lương thỏa thuận theo năng lực
Tiềm năng làm việc tại một cty định hướng toàn cầu, phát triển mạng lưới rộng khắp
Môi trường làm việc cởi mở, trẻ trung, thân thiện, nhiều cơ hội thăng tiến trong công việc.

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
1. Diploma/Bachelor’s degree in Sales, Marketing, Communication, Business Administration or a related discipline.
2. At least 1 year experience in similar position
3. Prior experience in a similar role
4. Experience in data extraction, overseeing and driving campaigns and projects.
5. Excellent analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights & recommendations.
6. Ability to analytical thinking and result-orientation.
7. Detail-oriented and thrive in dynamic and fast-paced working environments.
8. Open minded, curious and a proactive problem solver.
9. Fast learning and eager to learn new things.
10. Ability to adapt quickly to changes.
11. Strong team player and comfortable working in matrix environments.
12. Excellent time management skills.
13. Ability to lead your team to reach optimal productivity.
14. Good communication, negotiation, presentation skills.
15. Experience/knowledge and interest in the tourism and mobile app industry would be a plus.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Data Analytics,Quản Lý Sản Phẩm

Đại Học
Không yêu cầu


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