Senior D2c Manager

4 weeks ago

Ho Chi Minh City, Vietnam Abbott Laboratories Full time

**1. ROLES & RESPONSIBILITIES**
- **Drive revenue, share and profitability for CRM D2C online platform**:

- Lead and implement CRM D2C online platform strategy in partnership with the technical, Digital, sales & marketing teams to maximize sales result through Omni channels in the market
- Manage budget, technology development and operation processes for all CRM D2C online platform related activities.
- **Define and drive CRM D2C online platform per brand level**:

- Leverage and work with the Brand teams to understand brand objectives, strategies and consumer insights ensuring consistent messaging and brand representation online that help to manage consumer engagement and eventually result in a better Consumer Lifetime Value.
- Develop a good Consumer experience through exclusive programs for D2C channel in partnership with Sales & Marketing teams in conjunction with annual consumers marketing calendar.
- Align Consumer and Brand strategies/objectives to identify key business opportunities. Ensure CRM D2C online plans are integrated into annual Integrated Business Planning Process.
- Identify opportunities for Abbott and its Consumers via CRM D2C online platform based on a strong understanding of their strategies and Consumer insights.
- **Stakeholder Relationship Management**:

- Work with all internal and external stakeholders to deliver CRM D2C online strategies and annual business plan
- **Responding for CRM D2C online performance**:

- Put in place an effective system to track sales, share and operational costs
- Able to monitor performance by ROI measurement, KPIs tracking, etc.
- **Training & Development**:

- Support the skills’ development, knowledge and competence of internal teams in order to effectively execute their activities and gain competitive advantage.
- Identify and share best practice across the local market in Nutrition industry
- Develop external partners, whose expertise can be leveraged to develop our skills and capabilities in this space.

**2.** MINIMUM BACKGROUND/ EXPERIENCE REQUIRED**
- **Knowledge & Experience**:

- 10+ years business experience
- Experienced in sales / marketing / digital / eCommerce/ telesale role (client side or retailer)
- Working knowledge of Tele-sale/D2C/ E-Commerce business model is required
- Demonstrates strong leadership and communication skills
- Ability to present and influence others, including internal Abbott and external Customer leaders
- Experience in working with and leading cross-functional teams
- **Core Skills Required**:

- Experienced in sales / marketing / digital / eCommerce/ telesale role (client side or retailer)
- Organization and planning kills
- Analytical thinking
- Reporting skills
- Strong leadership
- Communication skills
- Ability to present and influence others, including internal Abbott and external Customer leaders
- Interpersonal skills
- Problem-solving skills
- Time management
- **Language Skill**:

- Good command of English
- **Computer Skill**:

- MS Office
- SQL
- MS Project

**3. MINIMUM BACKGROUND/ QUALIFICATION**
- Bachelor’s Degree or Above, Field of Economics

  • Senior D2c Manager

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Abbott Laboratories Full time

    1. ROLES & RESPONSIBILITIES- Drive revenue, share and profitability for CRM D2C online platform:Lead and implement CRM D2C online platform strategy in partnership with the technical, Digital, sales & marketing teams to maximize sales result through Omni channels in the market Manage budget, technology development and operation processes for all CRM D2C...

  • Senior D2c Online Manager

    2 weeks ago

    Ho Chi Minh City, Vietnam Abbott Laboratories Full time

    **Drive revenue, share and profitability for CRM D2C online platform.** - Lead and implement CRM D2C online platform strategy in partnership with the technical, Digital, sales & marketing teams to maximize sales result through Omni channels in the market. - Manage budget, technology development and operation processes for all CRM D2C online platform-related...

  • Senior D2c Online Manager

    4 weeks ago

    Ho Chi Minh City, Vietnam Abbott Laboratories Full time

    **MAIN PURPOSE OF ROLE/ Mục tiêu của vị trí** ANI Vietnam business has achieved a milestone and has grown to a sizeable business. To achieve more growth in the future, Digital Transformation is key focus to support for ANI business. To accelerate our digital transformation along maturity curve vs competition, ANI Vietnam needs to focus on digital...

  • Senior D2c Online Manager

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Abbott Laboratories Full time

    MAIN PURPOSE OF ROLE/ Mục tiêu của vị tríANI Vietnam business has achieved a milestone and has grown to a sizeable business. To achieve more growth in the future, Digital Transformation is key focus to support for ANI business. To accelerate our digital transformation along maturity curve vs competition, ANI Vietnam needs to focus on digital data...

  • Project Management Intern

    4 weeks ago

    Ho Chi Minh City, Vietnam AnyMind Group Full time

    **About D2C for Enterprise**: AnyMind D2C is a corporate package plan that specializes in direct-to-consumer business from market research, product development, EC site production, logistics, and marketing solutions. We also offer multilingualization and global expansion support options that take advantage of our global network. **What You Will Do** -...

  • Project Management Intern

    3 weeks ago

    Ho Chi Minh City, Vietnam AnyMind Group Full time

    **About D2C for Enterprise**: AnyMind D2C is a corporate package plan that specializes in Direct to Consumer business from market research, product development, EC site production, logistics, and marketing solutions. We also offer multilingualization and global expansion support options that take advantage of our global network. **What You Will Do**: -...

  • D2c/ CRM Marketing Senior Executive Panasonic Sales

    2 weeks ago

    Ho Chi Minh City, Vietnam panasonic sales vietnam Full time

    Strategy Development and Customer Journey Mapping: - Support Direct - to - Consumer (D2C)/ Customer Relationship Management (CRM) manager in developing a total customer experience (CX) strategy, customer journey, and loyalty program aligned with the overall company direction and business objectives. - Research market trends and analyze customer behaviors and...

  • Project Management Executive

    2 weeks ago

    Ho Chi Minh City, Vietnam AnyMind Group Full time

    **About D2C for Enterprise**: AnyMind D2C is a corporate package plan that specializes in Direct to Consumer business from market research, product development, EC site production, logistics, and marketing solutions. We also offer multilingualization and global expansion support options that take advantage of our global network. **What You Will Do**: -...

  • D2c/ CRM Marketing Senior Executive Panasonic Sales

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam panasonic sales vietnam Full time

    Strategy Development and Customer Journey Mapping:Support Direct- to Consumer (D2C)/ Customer Relationship Management (CRM) manager in developing a total customer experience (CX) strategy, customer journey, and loyalty program aligned with the overall company direction and business objectives. Research market trends and analyze customer behaviors and...

  • D2c Offline Section Manager

    7 days ago

    Ho Chi Minh City, Vietnam Sony Electronics Full time

    We look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk. A. Sony Store Operation - Managing sale & operation of Sony...

  • Commercial Associate Executive

    4 weeks ago

    Ho Chi Minh City, Vietnam AnyMind Group Full time

    **About D2C for Enterprise**: AnyMind D2C is a corporate package plan specializing in Direct-to-consumer business from market research, product development, EC site production, logistics, and marketing solutions. We also offer multilingualization and global expansion support options that take advantage of our global network. **What You Will Do**: - Assist...

  • Project Management Intern

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam AnyMind Group Full time

    About D2C for Enterprise:AnyMind D2C is a corporate package plan that specializes in direct-to-consumer business from market research, product development, EC site production, logistics, and marketing solutions. We also offer multilingualization and global expansion support options that take advantage of our global network.What You Will Do Support and work...

  • Senior E-key Account Manager

    4 weeks ago

    Ho Chi Minh City, Vietnam L'Oreal Full time

    **A/ Key Job Accountabilities**: - Manage Brand on the platform (including D2C website & Tiktokshop) to deliver business expectations - Build up online business strategy of LDB’s brand (LRP, Vichy, CeraVe and SkinCeuticals) across online channels including D2C & Tiktokshop - Manage online monthly and yearly targets in terms of sales, channel awareness and...

  • Project Management Manager

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam AnyMind Group Full time

    About D2C for Enterprise:AnyMind D2C is a corporate package plan that specializes in Direct to Consumer business from market research, product development, EC site production, logistics, and marketing solutions. We also offer multilingualization and global expansion support options that take advantage of our global network.What You Will Do: Launch and...

  • Senior CRM Executive

    2 weeks ago

    Ho Chi Minh City, Vietnam AnyMind Group Full time

    **About D2C for Enterprise**: AnyMind D2C is a corporate package plan specializing in Direct-to-consumer business from market research, product development, EC site production, logistics, and marketing solutions. We also offer multilingualization and global expansion support options that take advantage of our global network. **What You Will Do**: -...

  • E-commerce Online Manager

    2 weeks ago

    Ho Chi Minh City, Vietnam NavigosSearch Full time

    **What We Can Offer**: Develop and refine the D2C strategy in harmony with the overall strategy of the company. Articulate how both premium and volume models will be marketed and sold online Plan and manage of marketing strategies, and delegate tasks that achieve strategic goals Manage MKT online budget Manage stock and fulfillment, establishing efficient...

  • Supply Chain Manager

    3 weeks ago

    Ho Chi Minh City, Vietnam AnyMind Group Full time

    **About D2C for Enterprise**: AnyMind D2C is a corporate package plan that specializes in Direct-to-consumer business from market research, product development, EC site production, logistics, and marketing solutions. We also offer multilingualization and global expansion support options that take advantage of our global network. **What You'll Do**: -...

  • E-commerce Specialist/manager

    1 week ago

    Ho Chi Minh City, Vietnam Navigos Search Full time

    **Mô tả công việc**: **Chức vụ**: Trưởng nhóm/Trưởng phòng **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: Attractive salary & compensation package Global working environment **Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề **Yêu cầu công việc**: Mindset experience of D2C or...

  • E-commerce Specialist/manager

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Navigos Search Full time

    Mô tả công việc:Chức vụ: Trưởng nhóm/Trưởng phòngHình thức làm việc: Toàn thời gianQuyền lợi được hưởng:Attractive salary & compensation packageGlobal working environmentYêu cầu bằng cấp (tối thiểu): Trung cấp - NghềYêu cầu công việc:Mindset experience of D2C or E-com or other's related-field is a...

  • E-commerce Online Manager

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam NavigosSearch Full time

    What We Can Offer:Develop and refine the D2C strategy in harmony with the overall strategy of the company. Articulate how both premium and volume models will be marketed and sold onlinePlan and manage of marketing strategies, and delegate tasks that achieve strategic goalsManage MKT online budgetManage stock and fulfillment, establishing efficient...