Customer Service Executive
6 months ago
**Responsibilities**
- Her/His duty is facilitated in the communication between Account/Sales Managers with Korea sellers - mainly translated into Korean language. Most of the time, this translation will be done during the online meetings/calls.
- Ensuring that customers are satisfied with services
- Following up with clients, solve any problem if have
- Determining the quickest, most effective ways to answer a client’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of Account Manager to find appropriate solutions
**Requirements**:
- At least 1-year experience of working
- Fluent in Korea, can speak English
- She/He has a good attitude in learning and teamwork.
**Salary**: 15,000,000₫ - 19,000,000₫ per month
**Language**:
- Vietnamese (preferred)
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