Gojek Customer Service Agent

**TASK DUTIES**: - To assist Gojek’s customers (end-users) via non-call and call channels. - Identify and assess customers’ needs to achieve satisfaction. - Provide accurate information and solutions by using the right methods/tools. - Go to the extra mile to engage customers. - Work with Customer Service Team leader to ensure proper customer service is...

ODS - Business Development, Ho Chi Minh City - Fasten your helmet and climb aboard if you’re ready to be our HCMC-based Account Management Executive. Based in HCMC, Vietnam, you will be an integral player of the Account Management Team within the larger Merchant team focusing on our GoFood business! The gist of your role will be to manage our top and most...

ODS - Finance, Ho Chi Minh City **About the Role** The Accounts Payable will be responsible for processing payments based on the sets of supporting documents provided by business teams, conducting reconciliations between accounting systems with bank statements, managing the payable balances, and preparing monthly reconciliation reports to ensure...

We are currently recruiting for Airport Services Agent in Saigon, Vietnam. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...

Job Title: Call Center Sales AgentAt SummitNext Technologies Sdn Bhd, we are seeking a highly skilled and motivated Call Center Sales Agent to join our team. As a Call Center Sales Agent, you will be responsible for providing exceptional customer service and sales support to our clients.Job Description:Key Responsibilities:De-escalate situations involving...

Education/Work Experience: Requires a secondary diploma, or equivalent, plus two to four years related customer service, sales, or administrative experience. (Note: National Customer Service typically requires a minimum of 6 months experience in National Customer Service successfully completing Grade 5 functions or equivalent IDV01 mainframe experience and a...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

Manage and operate customer’s request from booking stage to cargo loading operations and resolve cargo issues with carrier timely and smoothly. - Closely follow and get market situation update and inform this information to company’s personnel to build market awareness within company - Regulate and perform daily checking of carrier’s update and inform...

**Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

**JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...

**JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Providing technical support: - To ensure the customer enquiries and requests are addressed in a timely manner - To coordinate with other internal teams to ensure the after-sales quality and customers’ requirements are met - To handle tickets in 2 queues (Vietnamese - English) 2. Call Center...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Co-ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,... - Contact with shipper for all necessary procedure supports. - Receive and respond when receiving information, booking requests from agents or carriers. - Check the place and...

We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Saigon (Ho Chi Minh), Vietnam as Senior Airport Services Agent. Job Role Provides quality service to passenger in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company’s commercial and safety standards and...

**Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Position Summary: - Follow up latest space situation (both feeder/Mother vessel) to avoid exceed FIX - Optional spaces. Special attention to Tender/ GVA VIP having commitment spaces / mother vessel voyage. - Provide information of vessel details, shipping schedule to shipper - SOB / EDI / TLA / VGM...

Job Responsibilities - Strategically lead a customer service team to enhance performance of our representatives by setting clear key performance indicators (KPIs) and career path planning for successful agents. - Assist in the development of processes to achieve the goals and objectives of the customer relations department given by the Top Management. -...