Agent/ Lead Agent

1 month ago

Thành phố Hồ Chí Minh, Vietnam Expeditors Full time

**Company Description**
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.

Expeditors Ho Chi Minh City is recruiting Agent/ Lead Agent - Customs Brokerage as below:

- Support team working with customer to prepare & declare customs entry for inbound and outbound customs clearance.
- Support team doing customs entry filing, physical inspection, customs liquidation at terminal (if request).
- Fully understand and properly monitor all operational aspects of the Customs Brokerage department. This includes ensuring internal metrics, external KPIs, and operational process standards are met.
- Set the standard for outstanding customer service and ensure that all client expectations are met according to the KPIs outlined in customer Standard Operating Procedures (SOP).
- Ensure customer-specific reports are distributed per customer requirements outlined in Standard Operating Procedures (SOP).
- Innovate and embrace a culture of constant improvement.
- Review targeted customs entry declarations to ensure a high level of accuracy.
- Represent the local operation Customs Brokerage team in any dealings with Vietnamese Customs Authorities.
- Respond to any letters or inquiries from Vietnamese Customs on behalf of the local operation Customs Brokerage team.
- Assist with new business transitions to ensure proper documentation is completed and procedures are in alignment with Expeditors’ Customs Compliance standards.
- Retain business and/ or develop new opportunities from customer.
- Supervise create and maintain customer Standard Operating Procedures (SOP).
- Offer guidance to customers on licensing, classification, valuation, duty minimization and other related topics.
- Mentor and train Customs Brokerage team members.
- Effectively communicate changes in Customs Laws, Regulations, and relevant topics to team members.
- Work with team members to ensure billing accuracy and timeliness.
- Supervise and assist with related accounting tasks.
- Ensure customer satisfaction and 100% service commitment.
- Ensure customs brokerage activity compliant with company policies and standards, Vietnamese Customs laws and regulations and global compliance standards.

**Qualifications**
- College or above degree or equivalent qualifications.
- Certified customs brokerage agent is an advantage.
- Good PC skills such as MS Word, Excel, etc.
- Good English skills (listening, reading, writing, speaking), understand cargo - related documents in English.
- Foreign trade & customs knowledge-based, experience in customs clearance.
- Customer service skills and interpersonal skills are required.
- Willing to work overtime, as required.
- Able to work well in team, under high pressure and tight deadline.
- Good problem-solving skills.
- Good communication and time management skills.
- Be proactive, honest, integrity, mindful and eager to learn new things.

**Additional Information** Our working conditions**
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.

We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.

**Behaviours**:
Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

**Package: Expeditors offers excellent benefits**
- 14 Annual Leaves per year
- Health Plan: Medical Package
- Accident Insurance
- Social, Health and Unemployment Insurance
- Company car, company Taxi/Grab account.
- Training and Personnel Development Program

All your information will be kept confidential according to Company guidelines.

  • Reservation Agent

    1 day ago

    Thành phố Hồ Chí Minh, Vietnam Pullman Saigon Centre Full time

    **Hạn nộp**: 30/12/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Nhân viên Cập nhật 13/12/2024 10:53 MÔ TẢ CÔNG...

  • Agent/ Lead

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Expeditors Full time

    **Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond...

  • Global Forwarding Agent

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam C.H. Robinson Full time

    We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and...

  • Agent/lead - Air Import

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Expeditors Full time

    **Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond...

  • Agent Development Director

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam HR Vietnam’s ESS Client Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Develop and implement plans for agent development; - Oversee agent sales activities and distribution of products according to company policies and regulations; - Update, consolidate, analyze, and report market information and competitor activities to propose and execute timely and effective...

  • Agent/ Lead

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Expeditors Full time

    **Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond...

  • Agent/lead - Warehouse & Distribution

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Expeditors Full time

    **Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond...

  • Guest Service Agent

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam AccorHotel Full time

    **Company Description** ibis Saigon South Hotel Economy hotel for business and leisure "Welcome to Ibis Saigon South. Our Team and I are here to serve you from the heart and make your stay pleasant." YANG Chris, Hotel Manager Ibis Saigon South is conveniently located few steps from Saigon Exhibition & Convention Center (SECC) with its easy access to Ho Chi...

  • Call Center Sales Agent

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam SummitNext Technologies Sdn Bhd Full time

    **Job description**: Company Description Summit Next is a Malaysia-based Business Process Management (BPM) company that provides multi-lingual customer service and tele-sales support to customers globally. We specialize in providing cost-effective solutions, especially to small/mid-size organizations. Our differentiation is that our customers can start with...

  • Distribution Agent Officer

    6 months ago

    Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full time

    At least 2 years of experience in fund operations, accounting, banking, with distribution agent, transfer agent experience preferred. - Fluent in English (both in writing and speaking). - Bachelor’s degree in business administration, Banking, Accounting, Mathematics, Statistics, or equivalent **Main responsibilities**: I. Distribution Agent Supervise...

  • Reservation Sales Agent

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information**Reservation Sales Agent **Job Number**24176358 **Job Category**Reservations **Location**JW Marriott Hotel & Suites Saigon, Corner Hai Ba Trung street & Le Duan boulevard, Ho Chi Minh City, Viet Nam, Viet Nam, 700000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests,...

  • Reservation Sales Agent

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information** Reservation Sales Agent **Job Number** 24176358 **Job Category** Reservations **Location** JW Marriott Hotel & Suites Saigon, Corner Hai Ba Trung street & Le Duan boulevard, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • [spr - Hcm] Global Sale Agent

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Gata Global Full time

    **About Company** **Product** Polypropylene (PP) Woven Shopping Bags, Non-Woven Shopping Bags, RPET Shopping Bags, and PP Woven Sacks. Responsibility **In general**: Find and contact clients, quote prices, close deals. **In details**: - Identify and prospect potential clients globally, focusing on key markets such as **European and American**, with the...

  • Oversea Agent Development Executive

    6 months ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Cargo-Partner Logistics (Việt Nam) Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Manage agency relationship. 2. Expand business with existing agent partners from the group. 3. Manage and monitor all the requests from agents, ensure existing operation is handled smoothly, ensure fast response to agents, problem solving. 4. Follow up feedback for win/lost RFQ. 5. Quotation...

  • Guest Service Center Agent

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Khách sạn The Reverie Saigon Full time

    Guest Service Center Agent - Nhân viên Tổng đài **Hạn nộp**: 31/10/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Khác Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Nhân viên Cập...

  • Vietnamese Call Center Agent

    1 month ago

    Thành phố Hồ Chí Minh, Vietnam ITSA Media Full time

    Join ITSA Media as a Remote Outbound Call Center Agent and play a crucial role in our sales and marketing efforts. This fully remote position allows you to work from the comfort of your own home, with a flexible schedule to accommodate your needs. **Responsibilities**: - Using scripts to provide information about product’s features, prices etc. and...

  • Agent - Order Management

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam Expeditors Full time

    **Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond...

  • Customer Support Agent

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time

    **JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...

  • Customer Support Agent

    3 months ago

    Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time

    **JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of over millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and...

  • Call Center Agent

    6 months ago

    Ho Chi Minh City, Vietnam IDP Education Ltd Full time

    **Career Opportunities at IDP Education**: **_ (Ho Chi Minh Office)_**: IDP Education Pty Ltd (IDP) is a global company offering student placement and English language testing services. Using its network of over 80 student offices in 25 countries, IDP places international students into educational institutions of Australia, UK, United States, Canada and New...