Sales Support

1 week ago

Hải Phòng, Vietnam Công Ty TNHH Cu Lines (Việt Nam) Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Report to Haiphong Branch Manager.
- Follow up on the customer's stuffing plan to accurately understand the vessel’s situation.
- Coordinate with the Sales team to release and control bookings to ensure the vessel is filled.
- Prepare Shipping Instructions (S/I) and send Bill of Lading (BL) to customers. Provide long-term vessel schedule updates to the Sales team and customers on a monthly basis.
- Check with the Sales team to provide the loading list bookings and send the roll list bookings (if any) to the operations team to update the vessel information in the system.
- Update the number of RF bookings and compare with EQC's report inventory to timely inform the Sales Specialist. In case of shortages, check with EQC regarding the plan for empty containers and repair containers to ensure an adequate supply.
- Inform the Sales Specialist to provide rates for each vessel and ensure all rates are updated before the SI cutoff time.
- Create rates, free time, and related fees in the Alegro system. Set up information for new customers on the Allegro system, activate customer IDs, and update CUL's new policy information for customers and e-service issues.
- Provide the agreement number before ETD to the operations team, automatically calculate the freight in the system, and issue Debit Notes to customers.
- Resolve issues related to rates, demurrage/detention charges, and repair fees with POD agents and the IT team.
- Update new routes, local charge tariffs at POL & POD, GRI notices, IHD tariffs, etc., accordingly.
- Maintain relationships and support the Sales team in resolving issues related to customers.
- Support the checking, studying, and updating of market information; summarize and prepare all reports (weekly, monthly reports about customers, rates, lifting, etc.) for submission to the manager and Head Office if needed.
- Complete other tasks as required by the Branch Manager.

What we offer:

- 5 working days per week
- Working hour: 8AM - 6PM ( 1 hour for Lunch Break)
- KPI bonus
- Allowance, Annual salary review, Social Insurance, Tea Break, Birthday's Gift,...

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Tăng lương
- Công tác phí
- Nghỉ phép năm

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Diploma in Transport, Logistics, Economics, Foreign Trade or equivalent.
- Minimum of 1 years’ experience in in the field of international freight transportation.
- Able to work independently and in a team under high pressure.
- Careful, confidential, honest and responsible in work.
- Exceptional attention to detail and problem-solving abilities.
- Proficiency to use Word, Excel, Powerpoint, and google sheets.
- Strong written and verbal communication skills in English

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng

Đại Học
Không yêu cầu

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