Team Leader, Seller

4 weeks ago

Ho Chi Minh City, Vietnam Công ty Cổ phần TIKI Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

Introduction

From what started 10years ago as a one-man dream to venture into the unexplored land of e-commerce in Vietnam, Tiki.vn today is considered among the top B2C e-commerce players in Vietnam. From a small online bookstore, Tiki is expanding intensively to other categories.We are the first in the country to offer 2-hour delivery. Tiki has the highest NPS score amongst all e-commerce platforms in Vietnam. Customer trust and satisfaction are at the heart of everything we do. Harmony and learning is the core foundation of our culture.

What you would do
- Daily manage seller performance and handle related matter in forward logistic
- Analyze data, build comprehensive seller performance reporting/dashboard
- Generate insights sellers’ performance to address current issues, provide solutions and encourage seller performance better
- Collaborate with the multi stakeholders on project initiatives, product enhancement, and daily monitoring to ensure the best performance for forward logistics
- Propose new or make adjustments to existing policies to be adaptable with current situation to keep operations in place
- Campaign support and carry out order backlog clearing as scheduled timeline What you should have

**Chức vụ**: Trưởng Nhóm/Trưởng Phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Competitive salary
Annual health check-up and premium healthcare
Special internal programs for Tikier

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
What you should do
- 3-5 years of work experiences in Express, Logistics, Operations fields
- Experience in data management, process, and analysis
- Understanding of key metrics/terms of marketplace operations used in the company and industry
- Knowledge of seller operation process and policy in terms of concept, theory and framework
- Leadership skills to effectively manage and motivate lower level memebers when required
- Problem solving and adaptability required to be flexible and make adjustments as necessary, proposed solutions are practical, reasonable and creative
- Effective communication between team members, key stakeholders, vendors, and everyone else involved in a project or operation
- Organizational acumen to keep track of all of the various complex moving pieces involved in a project or ongoing operations
- High level of technical expertise in your specific domain or industry, to help anticipate problems and solutions before they occur
- Teamwork as well as be independent

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Digital Marketing,Phát Triển Thị Trường

Trung cấp - Nghề
3 - 5 năm

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