Guest Service Officer

6 days ago


Hanoi, Vietnam The Ascott Limited Vietnam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
We are looking Guest Service Officer (Receptionist) with the following responsibilities:
1. Responsible for checking in guests such as registering and assigning rooms to guests and checking out.
2. Manages guests’ accounts and information, and apartment availability in the system
3. Receives and transmits messages to guests promptly.
4. Handles guest queries, comments, and complaints, and refers issues to supervisor when necessary.
5. Responsible and accountable for handling and safekeeping of cash and guest valuables.
6. Perform any other duties as required and directed by the Guest Service Manager/ Guest Service Supervisor

Working Location:

- Somerset West Lake - Số 254D Thụy Khuê, Tây Hồ, Hà Nội
- Somerset Hòa Bình - Số 106 Hoàng Quốc Việt, Cầu Giấy, Hà Nội

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Attractive compensation package
- Duty meals & Parking Allowance
- PTI Health care 24/7
- 13th Month salary & Performance bonus
- Annual health check
- Local & International training courses & People Development programs

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Having experience or background in the hospitality industry is preferable
- Fresh graduates from the Hospitality University or/and Linguistic University (Major: English) are encouraged to apply
- Knowledge of Microsoft Office eg. MSWord and MSExcel
- Good coordination skills, meticulous, organized, neat, and diligent
- Able to converse well in English

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Hành Chính/Văn Phòng,Lễ Tân (Receptionist)

Đại Học
Không yêu cầu



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