(Temporary) Sales Qc Specialist
7 days ago
**Mô Tả Công Việc**:
- Phát triển và thực hiện đánh giá cuộc gọi theo danh sách khách hàng phân bổ cho đội ngũ bán hàng
- Develop and implement call assessment plan according to customer list allocated to sales agents_
- Tổng hợp kết quả và phân tích chất lượng cuộc gọi (căn cứ trên nội dung, quy trình, sản phẩm, ) và thông báo cho các Trưởng nhóm bán hàng
- Synthesize results and generate call quality analysis (based on content, processes, products ) to report to Sales Team Leaders_
- Thiết lập các buổi họp và đào tạo ngắn về kỹ năng và sản phẩm cho đội ngũ bán hàng
- Set up short meeting and retrain skill as well products for sales agents_
- Đề xuất thay đổi và cải tiến tài liệu đào tạo nhằm giúp đội ngũ bán hàng cải thiện kỹ năng và kết quả bán hàng
- Propose changes and improve training materials to help TSA to improve skills & sales performance_
- Thực hiện các công việc khác được giao bởi Quản lý trực tiếp
- Undertake other tasks assigned by Line manager_
**Yêu Cầu Công Việc**:
- Trình độ Đại học, chuyên ngành Quản trị kinh doanh, Kinh tế hoặc các ngành liên quan
- Bachelor degree, majors: Business Administration; Economics or related majors_
- Tối thiểu 02 năm kinh nghiệm làm việc trong các lĩnh vực liên quan, đã từng làm việc trong ngân hàng hoặc tổ chức tín dụng là một lợi thế
- At least 02 years’ experiences working in relevant fields, preferably working for banking or financial institutions_
- Am hiểu về sản phẩm và dịch vụ bảo hiểm
- Understanding of insurance products & services_
- Kỹ năng giao tiếp lưu loát (viết & nói)
- Good written & verbal communication skills_
- Kỹ năng phân tích tốt
- Strong analytical skills_
- Kỹ năng quản lý thời gian tốt
- Good time management skills_
- Chuyên nghiệp, tự tin, có khả năng giải quyết vấn đề/áp lực và có tinh thần đồng đội
- Professionalism, confidence, ability to handle pressure/conflict and ability to work well in a team environment_
- Thông thạo tin học văn phòng
- Proficiency in Microsoft Office skills_
Job tags: Sales QC TEMP Sales QC Specialist - Bancassurance
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