Solution Manager

2 weeks ago

Hanoi, Vietnam Hitachi Energy Vietnam Company Limited Full time

**Description**

**Mission Statement**:
Cover the Grid and Power Quality Solutions & Service (PGQS) for Utilities, Renewable, Industries and Infrastructure & Transport Market. Target new and existing customers for retrofit jobs in the North of Vietnam. Develop profitable and sustainable sales for Grid Integration Business Unit (PGGI) in Vietnam. Implement the Power grids Division strategies in conjunction with Global PGGI, PGGA, PGHV & PGTR Business Unit.

**Your responsibilities**:

- ** Sales and marketing**: Leads the implementation of PGGI strategies and initiatives at a country level to ensure appropriate sales and marketing efforts within Vietnam. Ensures the Global PGGI Business Unit portfolio is appropriately represented in the local market. Focus the Grid and Power Quality Solutions & Services Solutions, FACTs for electric utility, Substations for renewable, industries and infrastructure & Transport market.
- ** Market coverage**: Manages and is responsible for the demand market & demand side budget for PGGI Business Unit including third party sales, internal sales, and channels. Manages and is responsible for the PGGI demand-side budget of Vietnam. Ensure proper coverage in the market covering Utilities, Renewable, Industries and Infrastructure & Transport segment.
- ** Planning**: Develops business strategies and sales and marketing plans in partnership with local Marketing and Sales teams. Participates in the budgeting process, including preparing the Market Information (Total Market, Available Market, Offered Market, Demand Budget, etc as per Hitachi Energy MAP Tools & guidelines), representing the Global PGGI BUs.
- ** Marketing**: Coordinates lifecycle marketing and ensures effective execution in the local market. Coordinates and supports the factories’/supplying units’ sales and marketing activities.
- ** Market analysis**: Oversees the market intelligence process ensuring detailed market analyses of market drivers and trends, key competition, and emerging technologies. Produces monthly and ad-hoc reports to monitor market and progress.
- ** Resources**: Works together with Global Sales Marketing, Hub Sales & Marketing and Marketing Communication (Global, Hub & Local) for planning and implementation of marketing activities.
- ** Customer relations**: In line with the sales team strategy manages and develops appropriate relationships with customers and key accounts. Serves as escalation point for questions, issues and collects customer feedback and input.
- ** Bid and proposal**: Ensures proposals are developed and approved to enable negotiations. Oversees quotations to promote optimal outcome. Ensures all status updates and documentation are accurately tracked in appropriate systems. Takes local responsibility for the Business Units mix and maintains the accuracy of data for project pipeline and orders received forecast and competitive feedback.
- ** After-sales**: Organizes and promotes after sales service activities. Ensures appropriate order handling of products/systems/services. Ensures contracts are appropriately managed with adherence to payment terms.
- ** People leadership and development**: Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Coaches, motivates and develops direct and indirect subordinates within HR policies. Drives and ensures know-how sharing and cross-collaboration
- ** Safety**: Lead, drive and hold itself accountable for the highest standards of health, safety and environment to ensure Zero Harm is achieved. Responsible for compliance with relevant HSE policy and procedures, ensuring proactive risk assessments take place and corrective actions monitored/followed up. Build an injury, incident, near miss and hazard reporting culture within your team, guaranteeing reported incidents will be investigated and action taken. Create a workplace where everyone views health, safety and environment as the most important non-negotiable value of your business.
- Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

**Your background**
- Knowledge: Degree in Electrical engineering or related areas. MBA in Sales & Marketing will be added advantage. Exposure and detailed knowledge of high voltage substation solution & equipment will be highly useful.
- Skills: Proficient with MS Word, Excel, power points and presentation. Demonstrated Negotiation skills
- Experience: 5 to 10 years of relevant experience in Utility/Power business with exposure to either turnkey substations or high voltage products or system integration for substations (Consultants/EPCs / Service Providers). The person should be self-starter, outgoing with ability to engage, build relationships and gain trust

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