IT & Operations Support

7 months ago

Ho Chi Minh City, Vietnam Sharesource Full time

Are you looking for a technical role that will give you the opportunity to take your skills to next level and be recognized for the work that you put it? Join us and be a part of our culture that values your career growth and awesome working experience

**About the role**:
We are looking for a driven and reliable IT professional to work with our partner who is a big operator in the healthcare industry. You will play a key role in ensuring that they continuously have incredible support in terms of IT administration and software related projects.

**Your responsibilities are**:

- Troubleshoot, diagnose and provide Level 1 and Level 2 technical support solutions.
- Communicate with clients to schedule and coordinate remote support or onsite support as needed.
- Manage helpdesk ticket support system including creating, maintaining, and resolving tickets in a prompt and efficient manner.
- Set up, install and configure various I.T software, hardware and other peripherals which may also include Telecommunications.
- Perform regular system maintenance and ensure data backups are up to date.
- Keep up-to-date documentation of IT processes, procedures, and configurations.
- Strong C/C++, Python knowledge, MySQL
- Design and architect software at subsystem or component level
- Implement designs within the simulation engine, or within the visual engine (or both) with awareness of customer requirements and product roadmap
- Take responsibility for the testing (and unit testing) of your own code and others
- Balance the formal processes required for high quality software development with the rapid and flexible approaches appropriate for an evolving product that is leading the market.
- Lead others, whether formally or informally, in process, quality, state-of-the-art techniques, and contribute to an environment of continuous learning (compatible with your experience)
- Have the ability to work autonomously, but also collaborate with others when appropriate.
- Embrace technical challenges and problems that have never been solved before, offering multiple solutions and recommendations based on your evaluation of them.

**Get this opportunity if you have**:

- Minimum 2 years of providing Level 1 and/or Level 2 technical support
- At least one year of experience working as a developer in any programming language. Skills in VBA, Python and MySQL is highly desirable.
- Experience with HP & Microsoft Surface Hardware
- Experience with Networking with LAN, DNS, IP, Wi-fi, Routing and Firewalling
- Experience with Microsoft Software - Windows 10\11 & Apple environments, including Mac OS, iOS
- Experience with Microsoft 365 Administration & Support
- Excellent communication skills to effectively interact with clients and team members.
- Proficiency in using ticketing systems and managing IT requests.
- Ability to work independently and prioritise tasks to meet deadlines.
- Attention to detail and a proactive approach to problem-solving.
- Strong organisational skills and the ability to maintain accurate documentation.

**Here are your benefits from joining our team**:

- Monthly one-on-one coaching with our People Managers
- Develop your career by upskilling with interesting work & cutting-edge technologies
- Work with cool and friendly clients from Australia, Canada and the UK
- Fun, supportive and global working environment
- Flexible hybrid working model
- Be a part of our frequent social impact activities to give back to the community

**__________**
**About Sharesource**

**Why work for us?**

Our clients come from all walks of life and so do we. We hire hundreds of skillful individuals from a wide variety of backgrounds, genders, ages, and personalities to live out our diverse culture and make a positive impact on the world

Our 5 Values:

- ** Make a social impact**: We balance between our work for client teams and for the society by constantly making good impacts.
- ** Be proactive**: We encourage brave thinking, continuous improvement, and drive change through action.
- ** Create value**: We create measurable values for our stakeholders: our teams, partners, suppliers, investors, and communities.
- ** Be fair, open and honest**: We foster equality and inclusivity in a supportive environment that embraces diversity and celebrates achievements.
- ** Add fun, passion and love**: We prioritise fun and passion, fostering higher engagement and a positive can-do attitude.

**What makes us different?**

**Our culture code. **You will be a part of our vibrant company culture and experience a workplace where your contributions are valued, your growth is encouraged, and your opinion is respected:

- Challenged, autonomous, momentum
- Learning, growth mindset
- Lead by our values
- Heard, cared for, make good friends

**__________**

The whole process takes around 4 weeks:

- There will be 3-4 interviews and a possible assessment from our client partner. You will undergo an initial interview, a culture interview, and 1-2 interv

  • Data Maintenance Operator

    1 day ago

    Ho Chi Minh City, Vietnam bouygues construction it vietnam Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Data Maintenance Operator (User Support)-French Speaking**: - **Mã tin đăng: 3287726**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng...

  • Data Maintenance Operator

    3 days ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies (BYCN IT)**_ is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every...

  • IT Operations Lead

    7 months ago

    Ho Chi Minh City, Vietnam Franklin.ai Full time

    Franklin.ai - Room 16-05,06, Floor 16, 182 Le Dai Hanh, Ward 15, District 11, Ho Chi Minh- At office- Posted 6 hours ago- Skills: - Manager- IT Support- Azure**Job description**: **Role overview** franklin.ai aims to improve efficiency, affordability and quality in digital pathology using artificial intelligence solutions, and consequently impacting the...

  • User Support

    7 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • Officer, Operation Support

    6 months ago

    Ho Chi Minh City, Vietnam Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...

  • Shopeefood - Delivery Operations, Driver Support

    3 days ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Business Operations Support Executive

    7 months ago

    Ho Chi Minh City, Vietnam Norbreeze Group Full time

    **ABOUT COCOMI** COCOMI (Formerly Norbreeze Timepieces) was established in 2004 and is a leading accessible luxury Watch and Jewellery Distributor in Southeast Asia. COCOMI operates more than 20 stores (direct and indirect) in Singapore & Malaysia. Further, the company manage all sales channels, such as wholesale, ecommerce, and travel retailers, and is an...

  • SAP Application Support

    3 days ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    **Bouygues Construction Information Technologies (BYCN IT)** is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every...

  • User Support

    7 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    **Bouygues Construction Information Technologies** is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • Credit Control Services, Operations Support

    7 months ago

    Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...

  • User Support

    6 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • User Support

    7 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • User Support

    7 months ago

    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    **Bouygues Construction Information Technologies** is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • IT Service Operation Support

    1 day ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Bosch Global Software Technologies Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Handling Tickets, Inquiries, Checking Monitoring & Alarming - Restart and Repair Processing of Correction Service - Evaluation of Monthly Reports - Coordinate with L2 team - Onboarding new customers (interface...) and customer handbook **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức...

  • [bd] - Global IT Operation Support

    7 months ago

    Ho Chi Minh City, Vietnam Bosch Group Full time

    Company Description - The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology,...

  • Operation Support Officer

    7 months ago

    Ho Chi Minh City, Vietnam Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments, or institutions - to help...

  • Operational Support Executive

    7 months ago

    Ho Chi Minh City, Vietnam Headhunt Vietnam Full time

    For this role, you’ll be working closely with, and in support of, the Account Managers that are responsible for our international customers. Their job is to ensure customer success on every level, and in order to do this well, they need support on managing all daily operational and customer service related enquiries and reporting. This is where the...

  • Operations Support Agent

    7 months ago

    Ho Chi Minh City, Vietnam Fedex AMEA Full time

    Service Assurance; Customer Service; Admin & Support; Operations Support; Reporting Education: Secondary education or equivalent Experience: Two (2) years of relevant work experience FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse,...

  • Credit Control Services, Operations Support Officer

    6 months ago

    Ho Chi Minh City, Vietnam HSBC Full time

    -Job Advert Details Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...

  • Software Developer

    7 months ago

    Ho Chi Minh City, Vietnam Sonova Operations Center Vietnam Full time

    **Software Developer (PHP, HTML, CSS)**: Sonova Operations Center Vietnam - Ứng Tuyển PHP HTML5 CSS - Đăng nhập để xem mức lương - Phòng G01, CityView, 12 Mạc Đĩnh Chi, District 1, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 6 giờ trước **Mô Tả Công Việc**: We are looking for an experience web developer who can support...