IT Support Engineer

3 months ago

Thành phố Hồ Chí Minh, Vietnam Việc Ơi It Client Full time

**Giới thiệu**:
Việc Ơi It Client là công ty 100% vốn nước ngoài đang hoạt động lĩnh vực IT Phần mềm, Lập Trình tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trị trí "[Remote] Japanese Ruby on Rails NN_man/year", "[Remote] Senior Rails Developer_Upto 4000$ Gross". với các kỹ năng như Trình Độ Chuyên Môn, Agile, API.Bạn sẽ được hưởng các chế độ phúc lợi như Chế độ Thưởng, Du Lịch khi làm việc tại Việc Ơi It Client.
Job description
- Installing and configuring computer hardware and software for corporate workstations (Windows and Mac)
- Maintain accurate records and inventory of hardware assets
- Perform troubleshooting on computers and network using different diagnostic techniques
- Work with HR to onboard and offboard employees including such tasks as: account creation, suspension, changes to security or department structure
- Responding in a timely manner to service issues and requests
- Monitoring and maintaining computer systems and networks
- Providing technical support across the company (this may be in person or over the phone)
- Provide needed information on IT products or services
- Provide feedback on processes and make recommendations on areas to improve
- Create and maintain technical documentation concerning installation/maintenance of software, hardware configurations, and recurring problems
- Serve as initial contact point (Tier 1-2 support), if required escalate unresolved issues to the next level of support personnel
- Assist in testing new technology (Software Updates and new programs for compatibility and performance)
- Create, maintain, and update computer images according to organizational standards and security requirements
- Other miscellaneous duties as assigned

**REQUIREMENTS**:
**Qualities**:

- Excellent communication and interpersonal skills (written oral) in both English and Vietnamese
- A technical, systematic, and logical thought process
- Problem-solving skills
- An ability to stick to strict deadlines
- An ability to prioritize
- Detail oriented and organized
- Ability to multi-task and track multiple objectives, goals, and projects concurrently

**Plusses**:

- Experience with the following systems and technologies:

- Google Workspace
- JumpCloud
- SnipeIT
- Windows operating systems
- Apple operating systems
- Microsoft Office Products

**Salary in Gross Net**: 1000$ - 1500$ Gross
**Working time**: 9h-18h Mon-Fri
**Other Benefits**:

- Thử việc 2 tháng 100% lương
- Đóng bảo hiểm full lương ngay từ khi thử việc
- 18 ngày phép/năm
- 13 tháng lương, Performance bonus
- Các phúc lợi khác: được hỗ trợ ăn trưa, gym, parking, birthday/Tet/wedding voucher... )
- Premium healthcare insurance
- Monthly team-building special celebrations on Autumn Festival, Halloween, Christmas, Tet,...
- Happy hours everyday with free snacks, soft drinks, fruit and coffee

**Địa điểm làm việc**: TPHCM
**Lương**: 23000K - 35000K VND một tháng
**Loại hình công việc**: Thỏa thuận thời gian
**Yêu cầu**: CV
**Quyền lợi**: Chăm Sóc Sức Khỏe
**Hạn nộp**: 2024-10-12
**Kinh nghiệm**: 1 - 5 năm
**Bằng cấp**: Không yêu cầu
**Lĩnh vực**: IT/CNTT -IT Phần mềm
**Số lượng cần tuyển**: 1
**Giới tính**: Không yêu cầu

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