User Support

3 days ago


Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

_**Bouygues Construction Information Technologies (BYCN IT)**_ is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our employees devise and develop solutions that help improve the environment and everybody’s lives.

As part of Bouygues Construction, the mission of BYCN IT is to provide the members of Bouygues Construction with IT services of high quality fitting with their businesses and to deploy solutions to improve communication and people collaboration through worldwide network. BYCN IT has offices in France, Morocco and Vietnam.

With customer-orientated, as a User Support Operator, you will have a chance to work in various scope of work, business with our users from Bouygues Construction.

**What you will be handling in daily operations**:

- Migrate data from one platform to another.
- Test & correction of bugs when there are new updates/deployments.
- Analyze issues raised by the users through ticketing platform, contact and clarify all needs/issues and help to solve problems.
- Maintain reports/dashboard updated.
- Ensure a continuous update of knowledge bases.
- Translate business documents in French
English.
- **Attention**:_ _This position is not for those who major in IT domain_.

**What We Find?**
- 1 years working experience is preferred. New graduates/ freshers with customer-orientated mindset are welcome.
- Professional **proficiency** **in French** **is mandatory **(writing and speaking).
- Proficiency in English is a plus.
- It is a plus if you have experiences in one of below skills:

- MS Office including 2019, Microsoft 365 and related communication tools
- Experienced on database management platforms (CRM Oracle, Salesforce, Drupal, WordPress)
- Experienced with media tools (Illustrator, Photoshop, Camtasia, Powtoon )
- Ability in using VB, VBA, and other programming languages.
- **Must-have Skills**_
- Be authentic, awesome and willing to step out of your comfort zone continuously.
- Can-do attitude.
- Sense of communication.
- Responsibility and autonomy.
- Be a team player.
- IT know-how and critical thinking.
- Willing to experiment new products/releases.

**Why BYCN IT VN?**
- **Professional, Open-minded and Creative Environment**:_
- International, friendly, proactive, supportive workplace
- Great teamwork with Agile mindset
- Fostering mutual respect and understanding
- Strong sharing culture to improve individual development
- **Individual Development**:_
- Extensive training and in-depth knowledge sharing sessions
- Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization )
- Individual empowerment
- **Special Care for Employee**:_
- Work from home 2 days/ week
- Laptop and external monitor for your work
- 100% salary on probationary period
- Up to 2-month performance bonus
- 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working)
- Annual health check-up and premium health insurance for employee
- Various attractive teambuilding activities and company trip
- Sport, personal activity sponsor

**Salary**: Up to 12,000,000₫ per month


  • User Support

    7 months ago


    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • User Support

    6 months ago


    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • User Support

    7 months ago


    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...


  • Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies (BYCN IT)**_ is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every...

  • User Support

    7 months ago


    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    **Bouygues Construction Information Technologies** is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

  • User Support

    7 months ago


    Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    **Bouygues Construction Information Technologies** is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...


  • Ho Chi Minh City, Vietnam bouygues construction it vietnam Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Data Maintenance Operator (User Support)-French Speaking**: - **Mã tin đăng: 3287726**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng...


  • Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

    _**Bouygues Construction Information Technologies (BYCN IT)**_ is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every...

  • User Support

    7 months ago


    Ho Chi Minh City, Vietnam Công ty TNHH VSL Việt Nam Full time

    **Mô tả công việc**: (Mức lương: 10 - 12 triệu VNĐ) - Administer staff allocations manages requests, manages incidents, monitors the life cycle of allocations assigned to the Asset Management team, in compliance in short deadline (based on Service Level Agreements). - Follow up and handle service tickets and complete the ticket with order...

  • Head of User Growth

    7 months ago


    Ho Chi Minh City, Vietnam Elfie Full time

    ABOUT THE ROLE Ready to revolutionize user growth in the healthcare tech industry? Join us at Elfie as the mastermind behind our global user acquisition, engagement, and retention strategies! As the Head of User Growth, you'll lead a newly established team in media planning, operations, gamification, and content to drive sustainable growth for Elfie's...

  • Head of User Growth

    7 months ago


    Ho Chi Minh City, Vietnam Elfie Full time

    Ho Chi Minh City **Work Type**: Full Time ABOUT THE ROLE Ready to revolutionize user growth in the healthcare tech industry? Join us at Elfie as the mastermind behind our global user acquisition, engagement, and retention strategies! As the Head of User Growth, you'll lead a newly established team in media planning, operations, gamification, and content to...

  • End User Lead

    7 months ago


    Ho Chi Minh City, Vietnam NavigosSearch Full time

    **What We Can Offer**: Summary: This position is accountable for leading the technology team that supports the enterprise technology for end users (staff & students). The scope includes managing end user related technology: education hardware & software, Printing service, end user’s devices management & software package deployment. This role will also be...


  • Thành phố Hồ Chí Minh, Vietnam Elfie Full time

    ABOUT THE ROLE What we offer: - A permanent global contract, with fiercely competitive salary - Hybrid working - four days in the office and one day at home in Ho Chi Minh City - Annual holiday entitlement plus national holidays off depending on work location - Enrollment into comprehensive private healthcare scheme upon commencement of employment -...


  • Thành phố Hồ Chí Minh, Vietnam Elfie Full time

    Ho Chi Minh City Work Type: Full Time **ABOUT THE ROLE** **What we offer**: A permanent global contract, with fiercely competitive salary- - Hybrid working - four days in the office and one day at home in Ho Chi Minh City- - Annual holiday entitlement plus national holidays off depending on work location- - Enrollment into comprehensive private healthcare...

  • User Support

    4 weeks ago


    Thành phố Hồ Chí Minh, Vietnam Bouygues Construction IT Vietnam Full time

    **Bouygues Construction IT Vietnam** is a part of Bouygues Construction IT, a trusted partner for the business lines which provides competitiveness of the Bouygues Construction Group and promotes its digital transformation. As a User Support, you will provide the support to address user needs mainly related to Data Services. Your key responsibilities: -...

  • Engagement Video

    6 months ago


    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentMarketing- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition...


  • Ho Chi Minh City, Vietnam Coinhako Full time

    Our Customer Support Representative is responsible to deliver timely, accurate, and professional customer service to all customers. This position is mainly responsible for: receiving and resolving user inquiries and transaction-related matters, being a contact point between customers and other departments, analyzing and providing the best solutions, and...

  • IT Support

    1 week ago


    Ho Chi Minh City, Vietnam Công Ty TNHH TPF Vietnam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Working as an IT Support & Administrator, you are expected to work independently or with team to solve any requests from end-users in the Company relating to IT device, network and server: IT Service - Receive requests and communicate with end users across all company offices for user requests,...

  • IT Support

    5 days ago


    Ho Chi Minh City, Vietnam Jabil Circuit Full time

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design...


  • Ho Chi Minh City, Vietnam Kegmil Full time

    **Kegmil** is revolutionizing the way mission-critical facilities and assets are repaired and maintained via complex systems of people and processes. We are on a mission to empower millions of deskless field service professionals in Southeast Asia with technology and data to supercharge their operational efficiency and service performance. Our cloud-based,...