IT Support

5 days ago

Ho Chi Minh City, Vietnam Công Ty TNHH TPF Vietnam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Working as an IT Support & Administrator, you are expected to work independently or with team to solve any requests from end-users in the Company relating to IT device, network and server:
IT Service
- Receive requests and communicate with end users across all company offices for user requests, issues and solve them in timely manner.
- Maintain and upgrade PCs (hardware/software/connectivity) and other IT devices to ensure users’ devices are working properly.
- Monitor and maintain network & systems (Wireless, LAN, WAN, VPN, etc.), timely detect & fix any problems and ensure all networks are functioning securely.
- Maintain system security and ensuring all Workstations and Servers are updated with up-to-date OS and Antivirus patches.
- Manage and restore backup files on local (QNAP) and cloud (AWS) storage servers.
- Support and solve problems relating to IT Services, Network and Servers.

IT Administration/Management
- Provide recommendations and support purchasing process for IT equipment when required: Get quotation, compare prices and work with suppliers.
- Manage user accounts on Microsoft 365 packages (Exchange, Outlook, SharePoint, etc).
- Other tasks assigned by IT leaders and IT manager relating to system setups.

Working place: Unit D3-1, 3rd floor, Standard Factory D Lot Va.04b located on Road 24 & 17 Industrial Park within Tan Thuan Export Processing Zone Tan Thuan Dong Ward, District 7, Ho Chi Minh City

Working time: 7h00 AM- 4h00 PM, Monday - Friday

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- International working environment with young and friendly colleagues
- Great chance to develop your skills and competences, with Inner training and approach new technologies
- Chance to work in Australia
- Salary will be commensurate with qualifications and experience.

**Benefits**:

- Premium healthcare insurance
- Full social insurance, health insurance, unemployment insurance according to Labor Laws
- 13th Bonus Salary
- 16 days of annual leave & 06 days of sick leave
- Lunch allowance and free coffee everyday in the office
- Team building activities
- Support sports cost (football, ping pong,...)

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
Essential skills:

- With Bachelor’s degree in IT related fields.
- At least 5 years of proven working experience in IT Support/ Network Administrator position.
- Strong verbal and written communication skills in English.
- Excellent knowledge in desktop operating systems such as Windows, Mac OS, Linux and mobile OS.
- Solid experience and good knowledge in networking and server management.
- Good knowledge in system and network security.
- Proactively responding to users’ requests and complete the tasks in timely manner.
- Ability to work independently and at the same time supporting other team members.
- Ability to provide support at all times - even after-hours and weekends as needed.

Desirable skills:

- MCSA, MCITP, CCNA is preferred
- Experience in Cloud Services such as AWS, Azura, etc.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: IT Support

Đại Học
Dưới 1 năm

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