[btm-ci3] Infrastrutuce Operation Support
5 days ago
Company Description
- The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology._
- The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth._
- BGSV - Bosch Global Software Technologies Company Limited (Previous name: RBVH - Robert Bosch Engineering and Business Solutions Vietnam Company Limited) is 100% owned subsidiary of Robert Bosch GmbH._
- BGSV has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development.) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally._
**Job Description**:
- Lifecycle Management of all Solution Elements (Update Server, Add-ons,.)
- Configure alerting to automatically inform about critical system states and review of log files
- Perform Actions to the running environment (Increase Resources, Add/Change Access groups, )
- ITIL based Incident Management in ticketing tool
- Quality delivery of services committed to the customer as per defined SLA and KPI’s
- Maintenance support such as: Install, Configuration changes, Patch management (Bug-Fixes, Updates, Security Fixes)
- Create concise, professional technical documents.
- Provide 8/5 support (Mon-Fri, 9h-18h VN time) and On Call readiness support during non-business hours.
**Qualifications**:
- Basic Knowledge about Windows servers and services
- Version Dog Tool knowledge preferred
- AV Scanner knowledge preferred
- ITSM process overview
- Knowledge about the incident, Problem and change process
- Working experience in any ticketing tool
- Good communication skill
- Should co-ordinate and follow-up open tasks with different BD service teams and Plant teams
Additional Information
Why **BOSCH**?
Because we don't just follow trends, we **create **them.
Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.
**Benefits and Career Opportunities**
- Working in one of the **Best Places to Work i**n Vietnam
- Join a dynamic and fast growing global company (**English-speaking** environment)
- ** 13th-month salary bonus **+ attractive **performance bonus **(you'll love it) + annual performance appraisal
- ** 100% monthly basic salary** and **mandatory social insurances** in 2-month probation
- ** Onsite opportunities**: short-term and long-term assignments
- ** 15++ days of annual leave **+ 1 day of birthday leave
- Premium health insurance for employee and **02 family members**:
- ** Flexible working time**:
- Lunch and parking allowance
- Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
- ** Fitness & sport activities**: football, badminton, yoga, Aerobic
- Free in-house entertainment facilities and snack
- Join in various team building, company trip, year-end party, tech talks and a lot of charity even
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