Patient Engagement Director

2 weeks ago

Ho Chi Minh City, Vietnam Elfie Full time

Ho Chi Minh City

Work Type: Full Time

**ABOUT THE ROLE**

Here at Elfie, we are looking for a Head of Digital Engagement to join our digital health-tech startup. In your new role, you will be accountable for shaping the creation of a mid-long term digital marketing engagement strategy, ensuring that patients and users of our unique digital solution remain engaged and excited about regularly self-monitoring their chronic diseases.

Responsible for managing the digital engagement team, you will be the pin that pulls the vision of the founders together with the overall creation and selection of exciting engagement strategies that are globally aligned and locally relevant.

Are you a digital consumer engagement leader with experience creating robust engagement strategies on a global basis? Would it excite you to work with a highly endorsed health-tech start up with a clear vision of saving lives? If your answers are yes and yes, we want to hear from you today

**What we offer**:
A permanent global contract, with fiercely competitive salary-
- Re-location support to move to Vietnam if currently living abroad-
- Hybrid working - three days in the office and two days at home (Vietnam or Singapore)-
- Annual holiday entitlement plus national holidays off depending on work location (Vietnam or Singapore)-
- Performance-related bonus paid twice a year; April and October-
- Work out of our HQ. Modern WeWork offices where you’ll get-
- Free tea, coffee, snacks and free BEER ON TAP (after 5pm of course)-
- Brand new Macbook Air M2 and associated tech on day one-
- An inclusive culture where everybody in the business has direct impact**What you’ll do**:
Develop robust strategies for user digital engagement that are globally aligned and locally relevant, with the goal of improving user engagement and retention-
- Nurture and develop relationships with all relevant key partners and vendors including KOL’s, consumer brands, & device companies-
- Inspire and manage the digital engagement team, being accountable for setting priorities and coordinating deadlines and timelines effectively to meet objectives-
- Use your influencing power to negotiate low-cost or free initiatives, rewards and relationships with partners/vendors to optimise the ROI-
- Leverage internal resources and efficiently set priorities to ensure that timely progress is made on key digital engagement implementations in the Elfie app**What you’ll need**:
Demonstrable experience building high-impact overall regional or global strategies for digital consumer engagement, ideally in corporate consumer brand environments-
- Bachelor’s degree in Business or Marketing would help you in this role, but this is not essential-
- Previous experience managing high performing digital marketing teams, ideally in the health/scientific industry-
- Ability to easily sift through analytics and data to find important engagement/retention trends and use the information to pivot your strategy to retain focus on the main objective-
- Demonstrable stakeholder relationship management skills. You will need to be comfortable influencing senior business executives and high level partners**WHY JOIN US?**Strong and genuinely patient-focused company mission (see below)-
- Excellent financial credibility and refreshingly transparent future vision- Experienced founders with 20+ years experience in digital health, software and partnership development in both bluechip and start-up companies - and successful previous exits

**ABOUT ELFIE**

You should check out the Elfie app:
Elfie's ambitious mission is to save millions of people annually. Our vision is to be the world’s first free digital therapeutics that rewards employees and patients to monitor health.

Our premium solution, ElfieWorks, is freely available to employees and their dependents via their employers and insurers. It is today the most advanced and complete solution worldwide for health protection and disease management.

For our distribution of ElfieWorks, Elfie is working in a mutually exclusive partnership with one of the largest insurance brokers in the world. Our teams work very closely with each other every day across various timezones.

**WHAT NOW?

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