Quality Director

4 months ago


Ho Chi Minh City, Vietnam Aloha Consulting Group Full time

Develop and implement a strategic plan for operational goals aligned with the organizations vision.
- Prioritize Safety and Quality.
- Lead quality improvement initiatives, including digital transformations and patient safety activities.
- Foster continuous improvement and innovation.
- Ensure adherence to regulatory standards and pursue relevant accreditations.
- Collaborate with stakeholders to meet international quality standards.
- Facilitate effective collaboration and communication among departments and stakeholders.
- Align strategies and efforts across relevant parties.
- Establish key quality metrics and tracking mechanisms.
- Provide regular quality outcome updates to senior management.
- Develop patient safety programs and risk mitigation strategies.
- Cultivate a culture of patient safety and incident reporting.
- Promote the integration of digital tools for quality management and patient safety.
- Stay informed about emerging digital healthcare solutions.
- Design and deliver comprehensive training programs for staff in quality improvement and patient safety.
- Encourage continuous learning and a culture of quality awareness.

Minimum of 10 years of healthcare quality management experience, preferably in hospital or healthcare system settings. Knowledge of healthcare regulations, standards, and accreditation processes. Familiarity with quality improvement methodologies (e.g., Lean Six Sigma) and tools. Strong leadership and communication skills to engage multidisciplinary teams effectively. Analytical and data-driven decision-making approach. Experience in managing quality improvement initiatives across multiple sites. Desirable certification in quality management or related field (e.g., CPHQ). Strong project management skills for task prioritization, timeline management, and results delivery. Effective interpersonal skills for collaboration with stakeholders at all levels. Clear and accurate communication, both verbal and written. Maintains a professional demeanor consistently.


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