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Delivery Director, Kms Healthcare

7 months ago

Ho Chi Minh City, Vietnam KMS Healthcare Full time

Company Description

KMS Healthcare is the intersection of world-class technologists and proven Healthcare industry expertise.

We empower companies to build transformative next-gen technologies to bring about game-changing resolutions to healthcare’s most challenging problems. Our solutions ensure improved data exchange while maintaining regulatory compliance and data-driven requirements. We are committed to providing innovative tools and expertise to providers, payers, life sciences, and medical technology vendors in order to help create industry-leading health solutions.

Instead of wishing people good health, join us to make it happen. At KMS Healthcare, we leverage technologies to enable a modern way of health service. Covering end-to-end product development, we helped numerous U.S. health practices increase health treatment quality, reduce costs, and save people's lives.

**Job Description**:
The Delivery Director at KMS Healthcare Vietnam is a leadership role responsible for overseeing software development operations and client engagements involving teams of 100-200+ staff. The role involves ensuring successful project delivery, nurturing client relationships, and driving growth. Occasional travel to US client locations may be required.

**Key responsibilities include**:

- ** Strategic Planning**: Define and implement the overall strategy for growth within the accounts in alignment with the company's vision and objectives. Identify and evaluate business opportunities to ensure sustainable growth.
- ** Client Relationship Management**: Develop and maintain strategic relationships with key stakeholders at the client side. Understand clients’ needs and ensure excellent delivery services to help clients grow.
- ** Team Management**: Lead and mentor teams of delivery managers, project managers, technical leads, and software engineers. Develop their capabilities and manage their performance.
- ** Executive Relationship Building and Communication**: Develop and maintain trust-based relationships with Directors, Vice Presidents, and C-level executives. Deliver influential communications to C-level stakeholders with clarity, confidence, and enthusiasm. Regularly communicate with executives to provide updates and receive strategic direction.
- ** Project Management**: Oversee the delivery of projects, ensure they are completed on time, within budget, and adhere to processes, quality and standards set by the company and clients. Identify potential risks related to the delivery of projects and implement strategies to mitigate these risks.
- ** Continuous Improvement**: Develop strategies to monitor performance and identify areas for improvement. Implement continuous improvement initiatives to enhance efficiency and quality of service.

**Qualifications**:

- Exceptional client advocacy skills demonstrated through excellent business acumen, consulting expertise, negotiation abilities, and communication proficiency.
- Competency in software engineering practices throughout the full lifecycle of software product development.
- Strong people management skills, including experience in hiring, coaching, and people development.
- Proven experience managing teams of 100 to 200+ individuals or delivering annual revenue of 10M+ dollars.
- Excellent spoken and written communication skills in English and Vietnamese.
- Knowledge in the US Healthcare domain is an advantage.
- The ability to make a positive difference in the healthcare industry, improve people’s health, and save lives by leveraging technology.
- A world-class professional working environment centered around integrity as a primary core value.
- The chance to work with highly talented engineers, a strong leadership team, and create significant impact by adding real value to our clients around the globe.
- The opportunity to push your limits toward your pinnacle.
- Competitive compensation and benefits package.
- The opportunity to become a part of the company's ownership group through our remarkable equity plan.

Additional Information
**_
Perks You'll Enjoy_**
- Working in one of the Best Places to Work in Vietnam
- Building large-scale & global software products
- Working & growing with Passionate & Talented Team
- Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
- Attractive Salary and Benefits
- Two performance appraisals every year and performance bonus
- Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
- Flexible working time
- Various training on hot-trend technologies, best practices and soft skills
- Premium healthcare insurance for you and your loved ones
- Company trip, big annual year-end party every year, team building, etc.
- Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming
- Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, car