Academic and Customer Relations Director

3 weeks ago


Ho Chi Minh City, Vietnam ITEACH ONLINE ENGLISH COMPANY LIMITED Full time

**ITEACH ONLINE ENGLISH COMPANY LIMITED**

270/93/27A Phan Dinh Phung, Ward 01, Phu Nhuan District, Ho Chi Minh City, Vietnam

**Academic and customer relations director - 5 year contract**

**Description**
- **Objectives of the position**_
- Academic Leadership: Provide strategic direction and leadership to ensure the effective delivery of English language programs, curriculum development, and instructional quality.
- Curriculum Development: Oversee the development and implementation of English language curricula, ensuring alignment with established standards and objectives.
- Program Management: Manage all aspects of the English language programs, including scheduling, budgeting, resource allocation, and student enrollment.
- Staff Management: Recruit, train, supervise, and evaluate English language instructors and support staff to ensure the highest level of teaching excellence and student support.
- Instructional Supervision: Conduct classroom observations and provide constructive feedback to instructors to enhance teaching methodologies and improve student outcomes.
- Quality Assurance: Develop and implement quality assurance processes to monitor and evaluate program effectiveness, ensuring continuous improvement.
- Student Support: Collaborate with instructors and support staff to address student needs, concerns, and academic progress, ensuring a positive learning environment.
- Collaboration and Networking: Foster relationships with external stakeholders, such as educational institutions, government agencies, and professional organizations, to promote the center's programs and services.
- Professional Development: Stay updated with the latest trends and advancements in English language teaching methodologies and participate in professional development activities.
- **Working hours**_
- 40 hours per week.
- **Working locations**_
- Mainly at iTeach’s Phu Nhuan office
- iTeach’s off-site event locations if assigned

**Requirements**:

- Education: A master's degree in English Language Teaching, Applied Linguistics, Education, or a related field. A Ph.D. is desirable but not always required.
- Teaching Experience: Extensive experience in teaching English as a second language to diverse student populations, preferably in both academic and non-academic settings.
- Leadership Experience: Proven experience in a leadership or administrative role, such as academic management, program coordination, or curriculum development.
- Knowledge of Language Teaching Methodologies: Strong understanding of various language teaching methodologies, assessment techniques, and curriculum design principles.
- Cross-cultural Competence: Ability to work effectively with individuals from diverse cultural backgrounds and create an inclusive and supportive learning environment.
- Communication and Interpersonal Skills: Excellent communication, presentation, and interpersonal skills to build relationships with stakeholders, mentor staff, and address student needs.
- Organizational Skills: Strong organizational and multitasking abilities to manage program logistics, schedules, and resources efficiently.
- Technological Proficiency: Familiarity with educational technology tools and their integration into language teaching, such as learning management systems, multimedia resources, and online assessment platforms.
- Adaptability and Problem-Solving: Ability to adapt to changing circumstances, solve problems creatively, and make sound decisions in a dynamic educational environment.

**Benefits**
- 10% stake in the company as a co-founder
- 12,000,000 VND per month (after first 3 months raise to 15,000,000VND)
- 10% commission for each retained customer
- 50% salary rise each year (salary will be 91,125,000 VND in year 5).
- Use your skills, knowledge, and experience for a start-up company.
- Surround yourself with a positive, English environment.

**Application**
- CV in English
- Cover letter in Vietnamese

**Job Types**: Full-time, Contract, Commission, Permanent
Contract length: 60 months

**Salary**: 20,000,000₫ - 100,000,000₫ per month

Ability to commute/relocate:

- Ho Chi Minh City: Reliably commute or planning to relocate before starting work (required)


  • Academic Director

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Teach Away Full time

    Contract Length: 2 yearsNumber of Vacancies: 1 Licensed TeacherRequirements: Education Required: Bachelor Required Certificates: Teaching Credential/License Job Benefits: Visa/Work Permit Health Insurance Dependent Schooling (must speak Vietnamese) Paid Annual LeavesJob Description: Reporting to the Academic Division Director / Principal, the Central...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Vietnam Australia International School Full time

    Your leadership will make a difference:Through seven modern campuses and with a large team of professional teachers, Vietnam Australia School (VAS) offers a highly unique and integrated bilingual education system to nearly 9,500 predominantly Vietnamese students from Kindergarten to Grade 12. As our student base is growing even stronger, we are truly excited...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Trường Dân Lập Quốc Tế Việt Úc Full time

    In addition, the CAD is responsible for the continuity and effective delivery of all the services offered by the Central Cambridge Academic Team, including Timetable, Budget Coordination & Planning, Administration of Exams & Assessment, etcI. Job DescriptionSpecific areas of responsibility are as follows:1. Curriculum model (scheme of work) and curriculum...


  • Ho Chi Minh City, Vietnam 40HRS Full time

    RESPONSIBILITIES: - Work alongside the Vietnam Country Managing Director and Senior Management Team to ensure that Company Vietnam delivers from an Academic Operation Perspective to a consistently high standard, thus maximizing business performance. - Manage, lead and monitor directly the Teachers Team & indirectly the PD team to ensure that Company Vietnam...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam 40HRS Full time

    RESPONSIBILITIES: Work alongside the Vietnam Country Managing Director and Senior Management Team to ensure that Company Vietnam delivers from an Academic Operation Perspective to a consistently high standard, thus maximizing business performance. Manage, lead and monitor directly the Teachers Team & indirectly the PD team to ensure that Company Vietnam...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam equest education group Full time

    The Canadian International School System - Vietnam (CISS- VN) operates three programs in Ho Chi Minh City, consisting of CIS, BCIS, AES, and CVK. The Canadian International School (CIS) serves Kindergarten - Grade 12 students where the Ontario curriculum is taught. The IB Diploma Program is also offered to students in Grades 11 & 12.Academic Services...


  • Ho Chi Minh City, Vietnam Pearson Full time

    The Client Relations Manager, PTE Vietnam, will work with the Senior Client Relations Manager, PTE Vietnam, Cambodia & Laos to implement a growth strategy for PTE Academic in Vietnam. This role will involve working with key internal and external stakeholders to grow test bookings and ensure key growth metrics and KPIs are achieved within Vietnam. The role...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Max Education Full time

    Giới thiệu:MAX Education là trung tâm tư vấn, định hướng và ươm mầm giấc mơ du học cho học sinh Việt Nam từ phổ thông lên đại học, MAX Education tin tưởng rằng khả năng của mỗi bạn trẻ Việt Nam là rất lớn. Nếu khả năng ấy được phát triển đúng hướng, các bạn sẽ vươn lên...

  • Academic Manager

    3 weeks ago


    Ho Chi Minh City, Vietnam Chi Nhánh Công Ty Cổ Phần Aeg - Việt Nam Full time

    **Mô tả công việc**: (Mức lương: 40 - 50 triệu VNĐ) - Devising and implementing strategic solutions relating to Academic quality and standards - Supporting Academic center management to achieve AEG Academic Vision. - In coordination with other departments and centers, being accountable for overall student reenrollment. - Using KPIs (Key...


  • Ho Chi Minh City, Vietnam equest education group Full time

    The Canadian International School System - Vietnam (CISS- VN) operates three programs in Ho Chi Minh City, consisting of CIS, BCIS, AES, and CVK. The Canadian International School (CIS) serves Kindergarten - Grade 12 students where the Ontario curriculum is taught. The IB Diploma Program is also offered to students in Grades 11 & 12. Academic Services...


  • Ho Chi Minh City, Vietnam Max Education Full time

    **Giới thiệu**: MAX Education là trung tâm tư vấn, định hướng và ươm mầm giấc mơ du học cho học sinh Việt Nam từ phổ thông lên đại học, MAX Education tin tưởng rằng khả năng của mỗi bạn trẻ Việt Nam là rất lớn. Nếu khả năng ấy được phát triển đúng hướng, các bạn sẽ vươn...


  • Ho Chi Minh City, Vietnam Max Education Full time

    **Giới thiệu**: MAX Education là trung tâm tư vấn, định hướng và ươm mầm giấc mơ du học cho học sinh Việt Nam từ phổ thông lên đại học, MAX Education tin tưởng rằng khả năng của mỗi bạn trẻ Việt Nam là rất lớn. Nếu khả năng ấy được phát triển đúng hướng, các bạn sẽ vươn...


  • Ho Chi Minh City, Vietnam Aloha Consulting Group Full time

    ACG_1795_JOB Our client is a leading banking who is looking for a talent to join their firm: 1. Execution and supervision of business areas/operations at the Center: - Organize the provision of traditional banking products and specialized services for the Private customer segment, ensuring service quality, meeting customer needs, and enforcing compliance...


  • Ho Chi Minh City, Vietnam Avery Dennison Full time

    Company Description **Job Description**: 1. Support Sales in achieving revenue targets - Responsible for increasing revenue by achieving sales objectives in existing key accounts - Uncover and assess customer needs and develop and execute Key Sales Objectives - Responsible for securing and maintaining business, continually review customer’s service...

  • Academic Manager

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Chi Nhánh Công Ty Cổ Phần Aeg - Việt Nam Full time

    Mô tả công việc:(Mức lương: triệu VNĐ) Devising and implementing strategic solutions relating to Academic quality and standards Supporting Academic center management to achieve AEG Academic Vision. In coordination with other departments and centers, being accountable for overall student reenrollment. Using KPIs (Key Performance Indicators) to...


  • Ho Chi Minh City, Vietnam Helix International Full time

    **About the Company** Helix International is an enterprise software platform and managed services organization headquartered in the US with seven global offices, 120 global employees, and 70 active clients. Helix International provides enterprise content management and migration solutions for hundreds of companies, primarily in the finance, insurance,...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Aloha Consulting Group Full time

    ACG_1795_JOBOur client is a leading banking who is looking for a talent to join their firm:Execution and supervision of business areas/operations at the Center:Organize the provision of traditional banking products and specialized services for the Private customer segment, ensuring service quality, meeting customer needs, and enforcing compliance and risk...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Avery Dennison Full time

    Company DescriptionJob Description:Support Sales in achieving revenue targets Responsible for increasing revenue by achieving sales objectives in existing key accounts Uncover and assess customer needs and develop and execute Key Sales Objectives Responsible for securing and maintaining business, continually review customer's service requirement, and...


  • Ho Chi Minh City, Vietnam Adecco Full time

    **Job summary**: A leading educational institution is currently looking for a Director of Government Affairs to be based in Ho Chi Minh City. This Director of Government Affair role is responsible for managing client's relationships with the Vietnamese government and the United States Mission in Vietnam. **Responsibilities**: Advising the Leadership -...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Helix International Full time

    About the CompanyHelix International is an enterprise software platform and managed services organization headquartered in the US with seven global offices, 120 global employees, and 70 active clients. Helix International provides enterprise content management and migration solutions for hundreds of companies, primarily in the finance, insurance, healthcare,...