Patient Access Excellence Lead

1 week ago

Thành phố Hồ Chí Minh, Vietnam MSD Full time

**POSITION OVERVIEW**

The Patient Access Excellence (PAE) Lead will play a critical role in ensuring that patients have timely and affordable access to our company’s medicines and vaccines. This position will lead a team to develop and implement all Financial Patient Programs (FPP) for both in-line and new products across various therapeutic areas in Vietnam based on a deep understanding of patients’ needs and Vietnam’s social, economic and healthcare environment. The PAE Lead will collaborate with internal and external stakeholders to lead initiatives aimed at improving patient equity and outcomes, while strictly adhering to our company compliance controls, local laws, and preventing misuse. This role reports to the Director of Commercial Operations and is based in Ho Chi Minh City.

**ACCOUNTABILITIES**:
**FPP Strategy and Thought Leadership**
- Develop the organizational level Financial Patient Program (FPP) strategy & Roadmap across business units including in-line products and new products based on deep understanding of patients’ insights and Vietnam’s social, economic and healthcare environment.
- Lead strong collaboration with In-country and Regional cross-functional stakeholders to align and developing highly impactful FPPs including Market Access, Regulatory Affairs, Medical Affairs, and Marketing both in-market and region.
- Engage with external stakeholders, such as healthcare providers, payers, and government agencies, to advocate for patient access and address barriers.

**FPP Design & The End-to-end Operation management**
- Design & implement innovative Means Test based FPP programs with disease, product/vaccine specific insights for Vietnam market
- Design seamless operation and communication plans for FPPs to ensure all eligible patients get access to the programs, while adhering to compliance controls
- Provide seamless overall patient experience in the end-to-end FPP’s process.
- Work on operational improvement and new ideas along with the BU & LRB (Local Review Board)
- Plan in-market pilots to test key hypotheses and improve programs based on pilot learnings and insights from key stakeholder including patients and HCPs
- Work closely with BUD & field colleagues
- KAMs, D&A team to improve on-ground execution of these programs
- Establish governance to monitor the FPPs programs including designing, monitoring and achieving KPI
- Oversee existing partners / vendors to ensure execution of patient programs is in line with the strategy and design that has initially been aligned with LT
- Connect with partners on a regular basis to review and implement the action plan and ensure key metrics are in line with expected outcomes.
- Work with the distribution network (distributors / stockists) to ensure all eligible patients receive timely therapy
- Plan budgets for patient programs, including alignment with relevant Vietnam / Regional stakeholders. Closely monitor budget vs actuals for the vendors involved in patient Programs on monthly basis.

**Compliance management**
- Uphold our company’s commitment to service patients with the highest degree of compliance and controls
- Align the program to our company’s policy
- Oversee and implement governance procedures and reporting for all FPPs to remain compliant with Scope of Work (SoW), PV and regulatory obligations.
- Ensure that the PAE team members are documenting patient program specifics on a regular basis and are ready to present to / answer audit questions.
- Ensure the FPP policy is complied with by all the vendors who support the programs

**EDUCATION, EXPERIENCE & COMPETENCIES**:

- University graduation
- At least +8 years working experience in Business or Market Access in pharma industry, successfully leading Patient access or FPP experience is preferred.
- Patient cantered mindset and proven record of making patient impact in innovative way.
- Strategic thinker with operational mindset-insight/data driven planning and execution experience
- Strong operation/Project management skill-Purpose driven End-To-End Process design and execution experience, Customer Experience Management experience is preferred.
- Excellent stakeholder engagement skills -capable of working and relating with internal and external key stakeholders.
- People management experience-leading diverse team members and develop high performing team.
- Strong communication skills both in Vietnamese and English
- High level of integrity-no record of non-compliance incidents

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements**:
**Flexible Work Arrangements**:
Hybrid

**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Job Posting End Date**:
11/30/2024

**Job Posting End Date**:11/30/2024

**Requisition ID**:R315881

  • Access to Medicine

    2 weeks ago

    Ho Chi Minh City, Vietnam Takeda Pharmaceutical Full time

    **Job Summary****: **The Access** **To Medicine (AtM) Unit Lead **in close collaboration with the key stakeholders is responsible for ensuring undisrupted access through the development and implementation of sustainable, innovative access models, aimed at broadening access to Takeda’s innovative life-changing treatments and ensuring patients are able to...

  • Associate Patient Value Access Manager

    2 weeks ago

    Ho Chi Minh City, Vietnam Takeda Pharmaceutical Full time

    **Job** **Summary**: The job requires the person to have primary responsibilities to ensure access to post-authorized products in the market and achieve the financial objectives through high performance of independent, faultless execution. This involves effective accounts or territory management such as new account development and/or expanding existing...

  • Market Access

    1 week ago

    Ho Chi Minh City, Vietnam NVS Vietnam Company Limited Full time

    To ensure effective market entry for Sandoz products or services by navigating regulatory, reimbursement, and access challenges, and also establish and maintain relationships with key accounts to optimize product adoption and market share. **Major Accountabilities**: Manage KOL engagement: - Develop a KOL pool with an understanding of their relevance to...

  • Operation Access Specialist

    1 week ago

    Ho Chi Minh City, Vietnam MSD Full time

    **POSITION OVERVIEW**: The Operation Access is responsible for raising HCPs awareness and monitoring the implementation Patient Access Program to our company products in accordance with approved/licensed product labeling. Reporting to the Patient Access & Process Excellence Lead, the Operation Access Specialist will ensure the successful operation of the...

  • Patient Solutions Program Manager

    1 week ago

    Ho Chi Minh City, Vietnam AstraZeneca Full time

    **Patient Solutions Program Manager - HCM** **About AstraZeneca and AstraZeneca Vietnam** **AstraZeneca** **AstraZeneca Vietnam** As a Foreign Invested Enterprise with over 550 members, AstraZeneca is investing into Vietnam 310 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and...

  • Access Strategy Specialist

    2 weeks ago

    Ho Chi Minh City, Vietnam Merck KGaA Darmstadt Germany Full time

    A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of...

  • Market Access Manager

    1 week ago

    Ho Chi Minh City, Vietnam Takeda Pharmaceutical Full time

    **Job Summary**: This role aims to promote Takeda as a long-term trusted healthcare partner by strengthening the healthcare system and providing innovative solutions to advance standards of care and access to care in the prevention, of critical, rare, and underserved conditions. This individual will be responsible for planning and implementing to optimize...

  • Operations Excellence Lead

    1 week ago

    Thành phố Hồ Chí Minh, Vietnam Shopee Full time

    Department Operations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...

  • Senior Specialist, Country Patient Safety

    1 week ago

    Ho Chi Minh City, Vietnam NVS Vietnam Company Limited Full time

    As a Patient Safety Executive, you will take main responsibility for leading pharmacovigilance activities in the Sandoz affiliate, influencing the affiliate organization, ensure the seamless flow of safety relevant information, maintain awareness on safety profiles of Sandoz products, establish or participate in oversight mechanisms on safety activities and...

  • Adult Marketing Lead

    1 week ago

    Thành phố Hồ Chí Minh, Vietnam GSK Full time

    **Site Name**: Vietnam - Ho Chi Minh City **Posted Date**: Oct 29 2024 **Job Purpose**: - Lead marketing for Adult product portfolio to create new businesses and enhance franchise value to the company. - Manage portfolio life cycle from strategic planning to tactical activities planning & implementation across key accounts and channels. - Lead marketing...

  • Medical Lead

    2 weeks ago

    Ho Chi Minh City, Vietnam Novartis Full time

    4! The 4 essential elements that shape our culture: Inspired. Curious. Unbossed. Integrity. Our mission is to discover new ways to improve and extend peoples’ lives. Your passion to build, implement business plans to meet the sales goals, develop effective professional business relationships with Healthcare Professionals will help the world understand what...

  • Medical Lead

    2 weeks ago

    Ho Chi Minh City, Vietnam Novartis Full time

    4! The 4 essential elements that shape our culture: Inspired. Curious. Unbossed. Integrity. Our mission is to discover new ways to improve and extend peoples’ lives. Your passion to build, implement business plans to meet the sales goals, develop effective professional business relationships with Healthcare Professionals will help the world understand what...

  • Patient Care Liaison

    3 weeks ago

    Ho Chi Minh City, Vietnam Axios International Full time

    **Position: Patient Care Liaison (Ho Chi Minh)** **Position Purpose** The **Patient Care Liaison (PCL) **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office...

  • Medical Lead- Oncology

    2 weeks ago

    Ho Chi Minh City, Vietnam Novartis Full time

    4! The 4 essential elements that shape our culture: Inspired. Curious. Unbossed. Integrity. Our mission is to discover new ways to improve and extend peoples’ lives. Your passion to build, implement business plans to meet the sales goals, develop effective professional business relationships with Healthcare Professionals will help the world understand what...

  • [vietnam] Therapeutic Area Development Manager

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Santen Full time

    **Company Description** Santen **is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health and addressing vision-related social issues for...

  • Medical Representative

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam AstraZeneca Full time

    **Medical Representative - CVRM - AN GIANG** **About AstraZeneca and AstraZeneca Vietnam** **AstraZeneca** **AstraZeneca Vietnam** As a Foreign Invested Enterprise with over 600 members, AstraZeneca is investing into Vietnam 360 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and...

  • Engineering Team Lead

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam COINS Full time

    Posted 05 March 2025 - LocationHo Chi Minh City - Job type Permanent - Discipline Product & Engineering - ReferenceJ14576 **Job description**: We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our...

  • Area Manager

    1 week ago

    Thành phố Hồ Chí Minh, Vietnam AstraZeneca Full time

    **Area Manager - CVRM - HCM** **About AstraZeneca and AstraZeneca Vietnam** **AstraZeneca** **AstraZeneca Vietnam** As a Foreign Invested Enterprise with over 600 members, AstraZeneca is investing into Vietnam 360 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and uplifting the...

  • Local Nominated Signatory Executive

    1 week ago

    Thành phố Hồ Chí Minh, Vietnam AstraZeneca Full time

    **Local Nominated Signatory Executive** **About AstraZeneca and AstraZeneca Vietnam** **AstraZeneca** **AstraZeneca Vietnam** As a Foreign Invested Enterprise with over 600 members, AstraZeneca is investing into Vietnam 360 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and...

  • Quality Assurance Lead

    2 weeks ago

    Ho Chi Minh City, Vietnam Novartis Full time

    1886! We have more than 130 years of experience treating patients. Sandoz, a division of Novartis, is a global leader in Generics and Biosimilars and is committed to playing a leading role in improving access to medicines worldwide. - As Quality Assurance Lead, you ensure all quality-relevant processes within the Country Organization are compliant and that...