Social Key Account Management

7 months ago


Ho Chi Minh City, Vietnam Shopee Full time

Department Business Development and Partnerships- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

**About the Team**:

- SKAM (Social Key Account Management) Team is Business Development Seller Management team focused on pushing for the growth of social sellers on Shopee. In Vietnam, where more than 70% of the population are social media users, social platforms - such as Facebook, Instagram an Tiktok - are one of the most popular and effective channels sellers to push their products online. These sellers who have built strong presence on social platforms offer clear opportunities for Shopee to tap on for accelerated growth. The SKAM team has been set up to harness the power of these social sellers to drive traffic, sales and new buyers to Shopee.- Being a part of SKAM team, you will:
- Join a fast-growing team and help shape Shopee’s strategy for social sellers
- Take on the exciting challenge of unconvering and developing social sellers’ potential on Shopee
- Be a key contributor to the growth of the most dynamic sellers in the e-market
- Drive the design, pilot and launch of new and impactful initiatives and programs
- Negotiate and promote co-operations with partners (sellers) base development of categories of Shopee.
- Provide market insights from the seller's perspective, including understanding products, sellers, market & competitor dynamics.
- Advice seller on social trends, promotion proposals to achieve sales targets on social media channels and Shopee platform.
- Analyze sellers' past campaign performance and reporting on the current campaigns.
- Interact with relevant key stakeholders to resolve & de-bottleneck issues.
- Review and suggest enhancements to improve process wherever possible.

**Requirements**:

- 3+ years experienced in Key Account, Merchandiser, Business Development Good at planning, analytical skills and execution, can work with brands to plan & achieve monthly/yearly commercial targets.
- Strong communication skills, able to prepare, lead and present in meeting with seller.
- Logical thinking and strong problem solving skills.
- Ability to interact with a broad set of businesses and stakeholders and present both over the phone and in person.
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs.



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