Key Account Manager

2 months ago


Ho Chi Minh City, Vietnam NIC HR Full time

Information Management:

- Account planning, managing leads, and visit reports on a periodic basis
- Providing effective commercial and technical support (by liaising with technical team) to prospective and customers
- Track competition moves in key accounts and take initiatives to counter them

Sales:

- Achieve sales & profitability projections and establish sales strategies & tactics to
promote the brand in the market and build market share with key accounts
- Play an integral role in new business pitches and hold responsibility for the effective onboarding of new clients
- Execute pre-sales activities and liaise with After-Sales team to conduct demonstrations of equipment at customer or company premises
- Forecast and track key account metrics
- Ensure account wise profitability

Team / Relationship Management:

- Operate as the lead point of contact for any and all matters specific to your customer
- Build and maintain strong, long-lasting relationships with senior authorities of key
accounts; once a relationship is established, focus on developing clients and generating
new business
- Assist with high severity requests or issue escalations as needed

Supply Chain
- Based on forecast, ensure desirable levels of inventory are maintained



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