IT Support Specialist

6 months ago


Ho Chi Minh City, Vietnam Công Ty TNHH Buymed Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Buymed is Vietnam’s and Southeast Asia’s top healthtech company. We improve healthcare quality and access for practitioners, patients, and all other stakeholders (pharmaceutical producers, distributors, logistics providers, and pharmacists) in between by using transformational technology.

**Job Description**:

- Collaborate with the IT Manager to identify and prioritize technical issues and provide timely solutions
- Set up and configure MacBook and Windows laptops, as well as apps and software
- Create and manage user accounts in Microsoft 365, and other similar platforms
- Provide prompt technical support and troubleshooting to users across all branches
- Manage network infrastructure, including monitoring network performance, identifying and resolving network issues, ensuring network security, and managing devices such as routers, Servers, WiFi systems, printers, PC, and other related devices
- Other tasks assigned by IT Manager

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Performance & salary review twice per year
- Yearly performance bonus up to 2 months
- 15 days of annual leave
- Full package benefits for employees in accordance with Labor Law
- PVI Insurance
- Opportunities to be trained by professional co-workers

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- College / University in IT, Computer Science
- Having 2-3 years of experience in the same position
- Proven experience as a help desk technician or other customer support role
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Good communication skills
- Customer-oriented and cool-tempered

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Cứng,IT Support,Quản Trị Mạng

Trung cấp - Nghề
Không yêu cầu


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