IT Product/service Consultant

1 month ago


Ho Chi Minh City, Vietnam Bosch Group Full time

Company Description
**_
The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology._**_ _
- The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in over 60 countries with over 375,000 associates all over the world._
- In Vietnam, Bosch is currently active with eight business divisions: Automotive Aftermarket, Drive and Control Technology, Power Tools, Building Technology, Thermo technology, Packaging Technology, Two-Wheeler and Powersports and Sales Original Equipment._
- Furthermore Bosch opened its first Software and Engineering Centre of Southeast Asia in Ho Chi Minh City and an Automotive R&D Centre, located in Ho Chi Minh City in July 2014._

**Job Description**:
**IT Product/Service Consultant** _“I have the ability to provide consulting services with an in-depth expertise and main focus on IT Products/Services with regards to the IT Products/Services catalogue. Thereby, I contribute to increased agility and the delivery of Products and Services. This is achieved by close collaboration with other roles (e.g., Development Lead, IT Architects etc.).”_

**Support Specialist**_ “_I am also primarily responsible for the day-to-day operations of IT Products/Service/Solutions. I am often local to a certain location/region, however this is not a must. I am targeted at providing support to the user of an IT Products/Service/Solutions."_
- **Main Tasks & Responsibilities**:

- Provides in-depth expertise for one or more IT products and/or IT services according to the IT Products/Services catalogue
- Collaborates and works in alignment with the Business Teams towards the customer to achieve consistency and transparency
- Ensures matching of IT requirements with business requirements in alignment with IT Architects
- Supports IT Product/Service development activities with focus on project preparation and early project phases to ensure that demand and supply are aligned
- Conduct requirements/process analysis using relevant tools such as process modeling, reverse engineering, organization modeling, use cases, etc.
- Inform Product/Service Owner and Development Lead of potential continuous improvement opportunities for IT Product/Service
- Collaborate with global and local teams for implementations, upgrades, sustaining operations, and communication to local stakeholders for local IT services’ changes
- Manage and support IT services: client PCs, servers, storages, network, assets, end-user training, consulting
- Responsible for continuous improvement of the performance, availability, and reliability of IT infrastructure through capacity management
- Assist IT Management on financial related topics (budget planning, cost monitoring ) and vendor management
- Participate in emergency on-call duties and work off office hour as required
- Cross location support and backup as required
- Additional responsibilities as assigned from the organization

**Qualifications**:

- Expert in relevant IT Product/Service
- Good understanding of overall business model and impact on respective processes
- Strong communication and negotiation skills, ability to facilitate workshops and discussions
- Strong analytical and time management skills
- Strong commitment to achieve customer satisfaction
- Understanding of IT solution/product/service portfolio focusing on problem solving
- ITIL processes
- Good communication skills
- Team player

Additional Information
- Committed 13th month bonus
- Collaboratively yearly performance bonus
- Meal & Parking allowances
- Premium insurance for employee and 2 family members
- Interesting Sport program
- Domestic and international training opportunity
- Career development program with buddy and mentoring program
- Good benefits of company activities, team building and year end party
- Opportunity to work in global projects of fast developing company and being a part of innovation team contributing initiative ideas to the digital transformation era



  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công ty TNHH Bosch Việt Nam Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)IT Product/Service Consultant "I have the ability to provide consulting services with an in-depth expertise and main focus on IT Products/Services with regards to the IT Products/Services catalogue. Thereby, I contribute to increased agility and the delivery of Products and Services. This is achieved by...


  • Ho Chi Minh City, Vietnam Công ty TNHH Bosch Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) IT Product/Service Consultant "I have the ability to provide consulting services with an in-depth expertise and main focus on IT Products/Services with regards to the IT Products/Services catalogue. Thereby, I contribute to increased agility and the delivery of Products and Services. This is...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Persolkelly Vietnam Full time

    Support the day-to-day payroll HR administration and system creation Ensure smooth onboarding and monthly payroll matters Good at EnglishJOB TITLE:Consultant, Service DeliveryDIVISION:HR Outsourcing SolutionREPORTS TO:Team Leader, Service DeliveryKey Responsibilities: Manage the contractors' information and ensure that regular updates are done in the system....


  • Ho Chi Minh City, Vietnam IT-Development Vietnam Full time

    IT-Development Vietnam *** - 5.04, DC Tower, 111 D, Lý Chính Thắng, Võ Thị Sáu Ward, District 3, Ho Chi Minh- At office- Posted 13 hours ago- Skills: - Business Analyst English IT Support **Top 3 reasons to join us**: - Competitive salary and bonus - Premium healthcare package for family - Excellent working environnement **Job...

  • Client Services

    4 weeks ago


    Ho Chi Minh City, Vietnam VISA Full time

    **Job Description**: Team Summary Cybersource, a Visa company, is a global leader in eCommerce payment management. Cybersource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, Cybersource offers a full-service payment management platform for eCommerce merchants, combining global payment...


  • Ho Chi Minh City, Vietnam Mastercard, Inc. Full time

    Consultant, Advisors Client Services, Strategy & Transformation **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial...


  • Ho Chi Minh City, Vietnam Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Manager, Risk Control

    4 weeks ago


    Ho Chi Minh City, Vietnam Aon Corporation Full time

    Posting Description: **Manager, Risk Control & Consulting Services** **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and...

  • Solutions Consultant

    1 month ago


    Ho Chi Minh City, Vietnam Tech Data Full time

    **Job Summary**: We are looking for an energetic, dedicated technical business development professionals to work as a Senior Solutions Engineer with expertise in VR/AR/XR and Visualization technology to support Unity's industry business development team. You will be bridge between Unity, Reseller/VARs/Solution partners and the front lines with our industrial...

  • Product Trainer

    2 months ago


    Ho Chi Minh City, Vietnam NIC HR Full time

    Be responsible for the assigned-product training process from preparation, delivering to post-training follow up sales, key-customers and university/college students upon request. - Assist Training & Consultant Manager on deploying the training plan. - Be responsible for the product consultation & delopment for assigned product ranges in the assigned...

  • Client Services

    4 weeks ago


    Ho Chi Minh City, Vietnam Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • Product Trainer

    3 weeks ago


    Ho Chi Minh City, Vietnam NIC HR Full time

    NIC’s Client **Job Description**: - Be responsible for the assigned-product training process from preparation, delivering to post-training follow up sales, key-customers and university/college students upon request. - Assist Training & Consultant Manager on deploying the training plan. - Be responsible for the product consultation & delopment for...

  • Telesales Consultant

    3 weeks ago


    Ho Chi Minh City, Vietnam growthfn Full time

    **Responsibilities**: **Consultative Selling**: Engage with potential customers in a consultative manner to understand their needs, preferences, and challenges. **Product Knowledge**: Develop an in-depth understanding of our products/services to provide expert advice and recommendations to customers. **Needs Assessment**: Conduct thorough needs assessments...


  • Ho Chi Minh City, Vietnam Emerhub LLC Full time

    Emerhub is a multinational market entry consulting company. We help our clients to set up and grow their businesses across Southeast Asia (including Vietnam). We provide solutions to companies from remote hiring to setting up local operations, lowering barriers to local markets and shortening time-to-market for any product or service. Emerhub Vietnam is a...


  • Ho Chi Minh City, Vietnam Coca-Cola Full time

    Our vision is to love brands, done sustainably, for better shared future. We strive to provide cutting-edge excellence in ingredients, innovation, design and marketing. As an HR Services Consultant, you’ll provide local HR administration and helpdesk support covering all People Services Operational Deliveries, from Talent Acquisition, Learning &...

  • Solution Consultant

    1 week ago


    Ho Chi Minh City, Vietnam Talentnet Full time

    $5,000 - $5,000 - Financial Services **RESPONDSIBILITIES**: - The primary accountability of the Solution Consultant is to support sales efforts. - As the primary interface and liaison to customer/prospects on understanding business requirements, conduct thorough needs analysis to define functional requirements and business issues. - Identifies and presents...


  • Ho Chi Minh City, Vietnam m service Full time

    Successfully translate business strategies into specific objectives/ scopes and roadmap, aligning efforts of the organizations with other stakeholders; Collaborate with other internal teams for cascading and/or escalations of merchants’M4B initiative - related concerns to execute service quality and risk management; Ensure the team provides the necessary...


  • Ho Chi Minh City, Vietnam techcombank Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **[HCM - Global Transaction Services] - Consulting services - Business Banking**: - **Mã tin đăng: 3446570**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có...


  • Ho Chi Minh City, Vietnam Got It Full time

    Got It - 9-11 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh- At office- Posted 8 hours ago- Skills: - Product Manager- Agile- Business Analyst**Top 3 reasons to join us**: - Competitive Salary - Flexible and quality working environment - Employee Stock option **Job description**: **About SCAN IT** Scan It is a solution to collect data...


  • Ho Chi Minh City, Vietnam got it Full time

    Turning out Sales from Hotline Maintaining and developing relationships with existing clients and potential clients, offering the best customer service during and after order purchase. Consulting and answering clients&039; queries about the company product & service. Receiving calls from the hotline and collecting adequate information about clients (company...