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[logistics] Key Account Management

1 month ago

Hanoi, Vietnam NavigosSearch Full time

**What We Can Offer**:

- Bonus

**Responsibilities**:

- Develop and maintain strong relationships with key clients, understanding their business needs and objectives.
- Act as the main point of contact for assigned accounts, addressing any inquiries or concerns promptly and effectively.
- Collaborate with internal teams to ensure smooth and efficient operations, including logistics, sales, and customer service departments.
- Identify opportunities for business expansion within existing accounts and execute strategies to achieve growth targets.
- Prepare and deliver regular reports on account performance, highlighting key metrics and areas for improvement.
- Stay updated on industry trends, market developments, and competitor activities to identify potential challenges and opportunities.
- Ensure compliance with company policies, procedures, and quality standards in all client interactions and transactions.

**Job Requirements**:
Qualifications:

- Bachelor's degree in Business Administration, Logistics, or a related field.
- Proven experience in key account management within the logistics industry, with a track record of successfully managing client relationships and driving business growth.
- Fluent in Chinese and Vietnamese, with excellent communication skills in both languages.
- Strong negotiation and problem-solving abilities, with a customer-centric approach to handling inquiries and resolving issues.
- Ability to work effectively in a fast-paced environment, managing multiple priorities and deadlines.
- Proficiency in Microsoft Office Suite and CRM software.
- Attention to detail and a high level of accuracy in data analysis and reporting.

**Job Locations**:

- Hai Phong