Customer Service Supervisor

Fully take responsible for the Outbound team in Lazada Call Center, in detail: - Support the Customer Service Manager (CSM) in achieving business goals - Manage the day to day operations within the customer service team including process escalations, quality checking, and staffing needs - Build team spirit for a team with 30 members - Continuously implement...

**To provide customer care**: - Collect and provide holiday plans and volume forecasts for both Customers' public holidays and Vietnamese public holidays or special days that the company holds an event. - Follow up pro-actively with production to "warn" customers on the delivery status and delivery difficulties. - Support Customer Service Manager and...

**_Major Responsibilities:_** - Maintaining customer relations. - Providing feedback to Supervisor/ Head on customer’s needs/feedback. - Preparing and generating reports/relating customer’s queries. - Researching into customers’ queries/concerns into the systems. - Data entries of event results in the systems. - And all other tasks/responsibilities...

**Location**:Yen Bai, VN**Job Summary** Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of...

**_Handle Customer Service Activities_** - Planning and contacting customer for daily service schedule: - Manage service plan and documentation support: - Checking planning activities weekly to ensure the manpower, time effectiveness, travelling including minimum overtime before service schedule is confirmed. - Sending visit notifications to customers on a...

**Job Purpose* This position is responsible for delivering APLL commitment to customers, meeting day to day operations requirements of the customers. The position assists and supports customer service supervisor (CSS) in guiding customer service representatives (CSR) and senior customer service representatives (Senior CSR) to achieve customer service...

**Mô tả công việc**: (Mức lương: Thỏa thuận) To provide customer care: - Collect and provide holiday plans and volume forecasts for both Customers' public holidays and Vietnamese public holidays or special days that the company holds an event. - Follow up pro-actively with production to "warn" customers on the delivery status and delivery...

**Mô tả công việc**: (Mức lương: Thỏa thuận)The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agents, and the operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...

LOCATION: Bemis HK - Vietnam EMPLOYMENT TYPE: Exempt KEYWORD or REQID: req503 **JOB INFORMATION**: vTo act as the key contact to existing customers to manage, respond and resolve their day-to-day business issues in a timely and quality manner. Ø Handle the sales inquiries and coordinate with Sales Admin on price quotes within 24 hours and conduct...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - To respond and ensure the customer enquiries and requests are addressed in a timely manner - To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met - To handle customer complaints according to the Company procedures and...

**About the role** We are recruiting for the role of Airport Services Duty Supervisor in Ground Services based in Hanoi, Vietnam. Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be...

**Mô tả công việc**: (Mức lương: 7 - 10 triệu VNĐ) - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Ensure customer satisfaction and provide professional customer support. - Coordinate with Suppliers and partners to update and monitor the Customer’s orders ( Quality, Shipping Leadtime, Payment...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Ensure customer satisfaction and provide professional customer support. - Coordinate with Suppliers and partners to update and monitor the Customer’s orders ( Quality, Shipping Leadtime, Payment...

**Mô tả công việc**: (Mức lương: 7 - 10 triệu VNĐ) - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Ensure customer satisfaction and provide professional customer support. - Work closely with other departments if customers are having problems with the products/ shipping (feedback, request,etc) -...

Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Customer Service**: - **Mã tin đăng: 3280879**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

FMCG field - Based in Hanoi - Competitive package We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their...

Position: Customer Service Officer **Job Description**: What You'll Be Doing - Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management. - Working in close collaboration with Field Sales and Inside Sales for Pre-Order & Order Entries. -...

**Position**: Customer Service Officer **What You'll Be Doing** - Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management. - Working in close collaboration with Field Sales and Inside Sales for Pre-Order & Order Entries. - Responsible for...

**Job Summary**: - The Customer Service Executive will report to Senior Department Manager (Sales & Marketing Department). You will work at Ha Long Office in Quang Ninh._ **Duties/Responsibilities**: - Provide guidelines on investment procedure to customers._ - Will join and assist Sales Executives at final meeting(s) before signing contract with new...