Sales Coordinator

2 weeks ago

Hà Nội, Vietnam Khách Sạn Dusit Le Palais Tu Hoa Hanoi Full time

**Hạn nộp**: 31/01/2025 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Tây Hồ - Hà Nội
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
Nhân viên
Cập nhật
24/12/2024 15:44
MÔ TẢ CÔNG VIỆC
Conducts as per sales policy and practice established by the sales and marketing, corporate sales & marketing, and the hotels.
Ensures smooth running operation of the division’s administrative functions.
Cooperates with all departments to ensure the accuracy of information issued.
Follows and provides feedback to the superior on ways to improve the sales and marketing standards and policy.
Reports on confirmed and anticipated bookings for forecasting purposes.
Liaises with rooms & guest services, reservation, and banquet department.
To contact potential business leads, keeping control of heavy booking dates as advised by the sales manager/ assistant sales manager.
Corresponds with group contacts.
Maintains close contracts with travel agents, local business groups, and airlines.
Liaises with concerned departments to ensure that operations will deliver the best quality products to the clients.
Assists sales and performs other duties as assigned by supervisor team members in organizing the filing system of the department.
Ensures that the stock of stationery items is accounted for and well maintained.
Organizes the recording system for all incoming and outgoing correspondences.
Handles all typing work required.
Assists in the dispatch and collection of correspondence in the hotel.
Takes minutes of meetings.
Ensures the cleanliness of the office.
Handles all incoming telephone calls takes messages and follows up.
Issues weekly for further details and status of residential meeting groups to salespersons. therefore, if confirmed correct information to be re-entered, if cancelled such space can be released.
Updates production reports of corporate & travel agents monthly, quarterly, and yearly.
Assists the director of sales and sales team members in issuing travel agents contract rates, and questionnaires as requested.
Ensures that all complaints are reviewed and investigated by the director of sales and follow-up action is initiated by Salespersons
Performs other duties as assigned by supervisor
Support the recruitment process by assisting in the selection and onboarding of new sales team members, ensuring they receive the necessary training and resources to succeed.
**Address**: Lane 431, Au Co Street, Tay Ho District, Hanoi, Vietnam
QUYỀN LỢI ĐƯỢC HƯỞNG
Uniform
Duty Meals
Insurance policy per current labor law.
Accident Insurance 24/7
Monthly service Charge
Annual Health Check
Participating job training, skill training by international hotel standards.
Hotel's Activities
Other benefits per Vietnam labor law.
YÊU CẦU CÔNG VIỆC
Minimum education of bachelor's degree in business administration, Marketing or or a related field
At least 1-2 years of experience in a sales or administrative role, preferably within the hospitality industry or luxury services sector.
Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
Have excellent communication skills in written and spoken English
Basic knowledge of sales processes, marketing techniques, and the hospitality industry, with an understanding of how to support the sales team effectively.
Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software or sales management tools to track leads and manage client interactions.
Exceptional attention to detail in preparing proposals, contracts, and reports to ensure accuracy and professionalism.
Ability to work collaboratively with the sales team and other departments to achieve common goals and support event planning and execution
Willingness to adapt to changing priorities and demands, with a proactive approach to supporting the sales team and meeting client needs.
YÊU CẦU HỒ SƠ
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