Director of Food

2 weeks ago


Hanoi, Vietnam PERSOLKELLY Vietnam Full time

As the Director of Food & Beverage, you will be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Overall responsible for all operational components of the department to ensure efficiency and effectiveness of operations.
- Responsible for the development and implementation of F&B’s annual business plan and medium-long term strategies, as well as establishing key performance objectives to ensure that the hotel meets its business targets and drives sustainable, profitable growth.
- Ensure that operational standards are met in regards to sanitation requirements, food safety regulations, operation licenses and loss prevention
- Maintain and develop high standards of operations in all restaurants, bars and events by ensuring all SOPs are relevant, up to date, trained effectively and operationally delivered.
- Ensure a total compliance on Brands standards across all outlets and ensure regular review / refresher training are delivered to all team members
- Actively participate in all related Marketing activities to ensure maximum exposure for all the outlets, including the development and implementation of the department’s annual and monthly promotions calendar.
- Drive high levels of guest satisfaction through the consistent execution of all Brand standards, visible operational leadership, and hands-on interaction with guests and team members.

**Job Requirements**
- Diploma/ Bachelor’s degree in Hospitality Management, specializing in beverage service/restaurant management
- Minimum 5 years’ experiences in similar role at luxury hotels/resort
- Excellent command of written and spoken English o Competent computing skills (e.g. Microsoft word)
- Strong knowledge of industry trends, financial and operation management of restaurants Excellent communicator with personable character and passion in creating extraordinary guest relations.

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