[hcm] Nhân Viên Personal Coach Full
6 months ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
IELTS PERSONAL COACH ( Customer Service )
This is NOT a teaching position, but a highly specialized customer service role, providing the full range of support a student needs to complement the learning they receive in classes from their IELTS teachers.
Personal Coaches are at the centre of the students' journey, interfacing with marketing, the customer service consulting team, and teachers to make sure we provide a highly personalized student experience
1. Student Progress Management
- Work closely with IELTS teachers to provide a coordinated after-class support plan.
- Following up with students that have identified study issues.
- Ensure that personal study plans are prepared according to students' individual needs.
- Monitor student progress.
- Identify gaps in student learning or confidence.
- Support students that have lost enthusiasm to study.
- Engage with students to foster a sense of community and trust.
- Update student progress in the LMS system.
2. Student Contact
- Develop and deliver student welcome sessions before they begin studying.
- Develop and deliver 1:1 or small group tutoring sessions to students identified with additional needs.
- Meet students before/after class to encourage and motivate them.
- Be available to discuss any study concerns.
3. Teamwork
- Work closely with the Alumni team to develop and design speaking support sessions.
- Develop a close relationship with the teachers to ensure students are supported in and out of the classroom.
- Interface regularly with marketing and the consulting team to ensure a coordinated service and a consistent message to students.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Salary: Negotiable depending on experience and qualifications
- Working in a professional foreign environment with a culture of learning and growth.
- Ongoing coaching, professional development and mentoring.
- Worldwide Health insurance after probation.
- Health & Social Insurance from Government.
- 13th-month salary.
- Sponsor 50% of IELTS exam fee.
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- A strong customer service mindset.
- Excellent communication and interpersonal skills.
- Empathy for the difficulties in studying English.
- Experience in developing study plans.
- Problem solving skills with a 'solution - focused' outcome.
- Great organizational skills and an eye for detail
- Good knowledge of MS Office, Google products and reporting skills
- Able to work on a rotation schedule including weekends, mornings, and evenings.
- Knowledge of customer service and the education industry
- Knowledge of the IELTS exam and requirements
- Can demonstrate a proficient level of English.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng
Trung cấp - Nghề
Không yêu cầu
-
[hcm] Nhân Viên Personal Coach Full
6 months ago
Ho Chi Minh City, Vietnam Công Ty TNHH MTV Giáo Dục Nhóm KTDC Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) IELTS PERSONAL COACH ( Customer Service ) This is NOT a teaching position, but a highly specialized customer service role, providing the full range of support a student needs to complement the learning they receive in classes from their IELTS teachers. Personal Coaches are at the centre of the...
-
Senior Coach
6 months ago
Ho Chi Minh City, Vietnam Công ty TNHH Hustle Việt Nam Full timeEMPLOYMENT INFORMATION Hustle Vietnam is a Boutique Fitness gym with two main types of services: group training classes (Fitness Class) and personal training (Personal Training). With the goal of building a workout community and positive habits in life, Hustle Vietnam is currently recruiting for more Coach positions. At Hustle, you will be working in a...
-
Sr. Product Engineer
3 months ago
Thành phố Hồ Chí Minh, Vietnam Coach Full timeWe believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart...
-
Field Coach
8 months ago
Ho Chi Minh City, Vietnam Louis Vuitton Full timePOSTE Coaching and training - Lead a culture of in-store coaching, with a priority on Sales Advisors. Through active listening and observation, coach individual team members at all levels according to their needs. Support Sales Manager in building individual coaching plans after performing gap analysis of their teams and coaching their teams on selling...
-
Scrum Master
6 months ago
Ho Chi Minh City, Vietnam Simpson Strong-Tie Full time**Description** **ABOUT US** For more than 65 years, Simpson Strong-Tie has focused on creating structural products that help people build safer and stronger homes and buildings. Considered a leader in structural systems research, testing and innovation, Simpson Strong-Tie is one of the largest suppliers of structural building products in the world where...
-
[tân Bình/hcm] Customer Support
6 months ago
Ho Chi Minh City, Vietnam Công Ty TNHH Một Thành Viên Wacontre Full time**Mô tả công việc**: (Mức lương: 12 - 18 triệu VNĐ) - Work closely with the team, motivating and coaching them - Hosting 1-2-1’s to drive team members performance through continuous improvement and team meetings - Keeping up to date with business development and new product lines - Manage day-to-day line activities, priorities and make...
-
Agile Coach Assistant
6 months ago
Ho Chi Minh City, Vietnam CyberLogitec Vietnam Full time**JOB DESCRIPTION** **_ 1. Talent Development Assistance:_** - Support talent development efforts, including identifying and nurturing potential scrum masters. - Assist in recruitment activities, onboarding processes, and ongoing training for agile practitioners. - Maintain documentation and records related to talent development programs. **_ 2. Project...
-
Experts/ Expert Group/ Consulting Firm at Vcci-hcm
2 months ago
Thành phố Hồ Chí Minh, Vietnam VCCI-HCM Full time**VCCI**-HCM is recruiting experts/ expert group/**consulting firm**.** The Vietnam Chamber of Commerce and Industry, Ho Chi Minh Region branch (VCCI-HCM), with the support of Oxfam in Vietnam, is implementing the project “Improving the International Market Access of Shrimp and Rice Enterprises through Enhancing Labor Skills and Occupational Health and...
-
Personal Assistant to Bod
6 months ago
Ho Chi Minh City, Vietnam Bảo Hiểm Nhân Thọ Phú Hưng Full timeĐỊA ĐIỂM: Hồ Chí Minh - Nội dung công việcMô tả công việc - Organize Annual General Meeting of Shareholders: paperwork, meeting arrangements, documents preparation. - Organize BOD meetings: paperwork, meeting arrangement documents preparation. - Accompany GD to Management Team meetings when necessary. - Report to Head Quarter for...
-
[hcm] Pg Leader Bvs Molped Kênh Mt
6 months ago
Ho Chi Minh City, Vietnam CÔNG TY CỔ PHẦN KBM Full time**Văn phòng Hayat**: Tòa nhà Viettel, 285 Cách Mạng Tháng 8, Phường 12, Quận 10, TP. HCM **Thời gian làm việc**: Thứ 2 (làm việc tại văn phòng) T3 training + coaching PG Chiều T5, full T6, T7, CN Ngày Off: full T4 + sáng T5 **Thu nhập: 12.000.000 - 14.000.000/ tháng** **Lương cơ bản**: 8,000,000/ tháng **KPI...
-
[hcm] Consultant/editor for College Admission
6 months ago
Ho Chi Minh City, Vietnam Công ty Cổ phần Summit - chi nhánh TP.HCM Full time**1. JOB DESCRIPTION** - Provide conceptual feedback on ideas and structures of students’ personal statements and supplemental essays. - Review and revise student essays for style, grammar, and voice, encouraging the students to pursue their own learning process as writers. - Comment on and edit students’ resumes and extracurricular activities essays. -...
-
Coach (Cố Vấn Học Tập) - Center Quận 9
6 months ago
Ho Chi Minh City, Vietnam Công Ty TNHH Wall Street English Full time**Mô tả công việc**: (Mức lương: 10 - 13 triệu VNĐ) 1/ Academic Support - Be responsible for the learning success of your cohort of students, provide coaching and feedback to ensure they reach their language learning goals by following the Wall Street English Method - Work closely with your students to understand their goals, needs and...
-
Personal Assistant
6 months ago
Ho Chi Minh City, Vietnam PMAX Full time**JOB SUMMARY**: - **Title**: Personal Assistant - **Year of Experience**: 2-3 years+ - **Job Level**: Executive - **Report Line**: CEO - **Salary Range**: Negotiable - **Hiring Purpose**: New Hire - **Working Time**: 9:00 - 18:00, Monday - Friday - **Working Location**: 6th Floor, Tuong Viet Building, 95 Cach Mang Thang Tam Street, Ben Thanh Ward, District...
-
QA Engineer
6 months ago
Ho Chi Minh City, Vietnam Vpđd STYL Solutions Pte. LTD Tại TP. HCM Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Your responsibilities will include, but are not limited to: - Define test cases and test scripts - Develop, perform functional testing based on user requirements - Oversee the creation and execution of test cases and test scripts. - Guide the automation testing efforts and liaise with leads to...
-
Hcm - Service Trainer
6 months ago
Ho Chi Minh City, Vietnam Công Ty Cổ Phần Maison Retail Management International Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) 60% of the trainer's time will be dedicated to: - Allocating a minimum of 80 to 100 hours per month for training and coaching - Conducting monthly training programs on sales processes and fixed service standards. - Delivering brand-specific training programs. - Conducting store visit audits and...
-
Customer Success Management Manager
1 month ago
Thành phố Hồ Chí Minh, Vietnam Ninja Van Full time**Responsibilities**: - ** Ensure quality of customer experience**: - Analyze Metrics performance for key accounts and build the case for Business process Improvement; - Collates and evaluates Shop's feedback and raise to relevant department for the improvement of overall shop satisfaction and Ninja Van’s service offering; - Monitor shop satisfaction and...
-
Creative Director
6 months ago
Ho Chi Minh City, Vietnam ADI Consulting Full time**Working Location** **HCM Office: Da Kao Ward, District 1, City. HCM** **Working Time** **Mon - Fri (9h00 - 18h30)** **Salary Range** **60M - 80M (nego)** **Responsibilities**: - Leads the artistic development of marketing and promotional pieces, including print, online, mobile. - Supervises a team of graphic designers, photographers, illustrators,...
-
Creator & Content Specialist - Travel & Personal
6 months ago
Ho Chi Minh City, Vietnam ByteDance Full timeAbout ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create...
-
QA Engineer
6 months ago
Ho Chi Minh City, Vietnam VPĐD STYL SOLUTIONS PTE. LTD TẠI TP. HCM Full timeDefine test cases and test scripts - Develop, perform functional testing based on user requirements - Oversee the creation and execution of test cases and test scripts. - Guide the automation testing efforts and liaise with leads to ensure any developed QA frameworks are reusable across similar technologies. - Evangelize the QA practice and the QA...
-
Academic Coach
4 weeks ago
Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Wall Street English Full time**Mô tả công việc**: (Mức lương: 8 - 10 triệu VNĐ) Teaching Responsibilities: Complete training and teach classes according to the Kids&Us Method. Monitor student progress, report issues, and communicate with management. Provide updates to parents and prepare progress reports. Conduct placement and oral tests, and attend parent-teacher...