Front Office Supevisor

4 weeks ago


Hanoi, Vietnam Khách sạn Diamond Westlake Suites Full time

**Hạn nộp**: 27/05/2023

**Mức lương**: Thỏa thuận
Nộp hồ sơ ứng tuyển
Thông tin cơ bản
Số lượng
1
Nơi làm việc
Quận Tây Hồ - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
10/04/2023 08:13
Mô tả công việc
- Handling guests’ requests:

- Receive the calls (use English language fluently).
- Record all guests’ requests & follow up in Logbook
- Coordinate with concerned Dept. to handle the guests’ requests
- Call back to the guests for the result/ solution
- Report to HM everyday (temporary)
- Public Relations(PR)
- Contacting with our in-house residents to maintain close communication for PR issues
- Handle fundraising work for charities
- Entertain and provide ocular for potential media representatives and reporters
- Event and Activities
- Planning and organizing the event and activities internally and externally
- Arranging events like press launches, news conferences, exhibitions, and sponsorship for the events
- Advertising and Publications
- Writing and editing leaflets, brochures, press releases, newsletters and websites and guest directory
- Update the ad price list for magazines/news paper
- Administration
- Filing of photo/press release/ad/competition information
- Handling the order and inventory of:
Give away items/gift
Birthday gift for our in-house residents
Christmas card
Tet gift - hamper
DVD for weekly kid’s movie night
- Upgrading Preferential card

Develop a good relation with our partners
Review mechanics
Seek new partners
- Update media contact list

Quyền lợi được hưởng
- Working hour: 8 hours per day, 6 days per week
- Lương: thỏa thuận, ăn ca, được cung cấp đồng phục
- Làm ca sáng hoặc tối (luân phiên)
- 3-5 năm kinh nghiệm vị trí tương đương trở lên
- Chế độ theo luật lao động nhà nước về bảo hiểm, ngày nghỉ, ngày phép, ngày lễ gia đình,...
- Giờ làm 8 tiếng, nghỉ 1 ngày/ tuần

Yêu cầu công việc
- Bachelor’s degree in English/Hospitality
- Having 3 - 5 working experience in Front Office Department in Hotel industry
- Good English and Computer skills
- Solving problem and organization skill.
- Hard-working, eager to learn and good personality.

Yêu cầu hồ sơ

Full CV


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