Account Services Officer
5 days ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Job Purpose:
To attend to Account Services / Teller timely, accurately and in compliance with established regulations & control procedures
To support Team Lead in monitoring and handling daily processing activities within Account Service area and function as a leave cover for Team Lead
Key Accountabilities:
1) Attend Account Services related services/support within discretions assigned to the role and maintain high level of integrity, efficiency, compliance and professional to meet customer’s banking needs as well as internal/external compliance requirements
2) Ensure timely submission of reports to HO and local regulatory authorities
3) To participate in projects related to Account Service operations
4) To support Team Lead/Head of Operation to handle daily processing, improve process efficiency and control, training and development
Job Duties & Responsibilities:
- To attend administrative tasks related to customer accounts such as audit confirmation, balance confirmation, advice/statement, VAT invoices, AML screening, etc;
- To process User registration & Maintenance for applied channels of banking services
- To process cash withdrawal / deposit, cheques and other counter teller works timely and accurately.
- To ensure all daily transactions are timely and accurately processed and captured in systems. Report discrepancies, if any, to supervisor promptly
- To attend customer’s inquiries via telephones
- To check daily account services reports, ensure all daily transactions are accurately processed and captured in systems. Report discrepancies, if any, to supervisor promptly
- Work closely with various stakeholders to ensure client’s requests are fulfilled
- To ensure timely and accurate preparation of reports to Head Office and local Regulators
- To support and back-up for staff within team ensuring good team-work and collaboration culture
- To contribute and collaborate with team on ideas, initiatives and project support for improvement of process, update policies, guidelines and other improvements
- To perform other duties as assigned by Team Lead, Head of Operations and Managements from time to time
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Attractive salary and bonus; 18 days annual leave; Training; Team building
Good Benefits: Health care insurance; Maternity leave with full paid salary, Child care leave,...
Professional, dynamic working environment
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- Minimum 5 years’ experience in Account Services / Operations
- Good interpersonal, communication and presentation skills
- Ability to work both as an individual as well as a team member
- Fair competency in written and spoken English
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Phân Tích Tài Chính,Tư Vấn Doanh Nghiệp (B2B)
Trung cấp - Nghề
Không yêu cầu
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