Part-time IT Officer

3 weeks ago

Ho Chi Minh City, Vietnam Habitat Full time

**Job Announcement of Part-time IT Officer**

**The vacancy will be closed when it’s filled**

Habitat for Humanity International founded in United States in 1976. Habitat now works in 1,400 communities across the U.S. and in nearly 70 countries and has helped 6.8 million people achieve strength, stability and independence through safe, decent and affordable shelter.

HFH Vietnam has been working in Vietnam since 2001. As of December 2018, HFH Vietnam has enabled more than 15,000 low-income Vietnamese families to improve their living conditions through decent homes, clean water and safe sanitation and post-disaster reconstruction and repairs. In addition, HFH Vietnam has provided training in disaster preparedness, financial education, hygiene practices, and construction skills, among others, to more than 132,000 individuals.

**Our vision**: A world where everyone has a decent place to live.

**Our mission**: Seeking to put God’s love into action Habitat for Humanity brings people together to build homes, communities and hope.

**Our core values**:Humility, Courage, and Accountabilities

**Position**:
Part-time IT Officer (20 hours/week, from Monday - Friday)

**Work Location**:
Habitat’s office in Ho Chi Minh city

**JOB SUMMARY**
- Providing IT trouble shooting to enable users operating well on their computers and connection to network/system.
- Proposing solutions of suitable technical features of IT infrastructure (hardware, software, connection approaches) to non IT management for non-stop operations of the organization.
- Implementing the approved solutions to sufficiently supply IT infrastructure for smooth communication/connection within Habitat and with external individuals/organization, and to ensure data and information of Habitat safely & properly protected.

**KEY RESPONSIBILITIES**

**1/ Contributing to organizational (HfHV) sustainable development**:

- Analyzing existing status and condition, proposing solutions of suitable technical features of IT infrastructure (hardware, software, connection approaches) to non IT management for non-stop operations of the organization.
- Support deployment of ERP from global to country level

**2/ Key functional responsibilities**
- Providing daily IT trouble shooting/solving to enable users operating well on their computers and connection to network/system.
- Conducting installation of IT equipment & provide technical assistance and guideline to computer users of HFHV to ensure effective usage and fully compliance to HFHI license policy
- Oversee the daily performance of computer systems
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
- Set up license management tool and periodically check un-licensed software in HFHV laptops & computers
- Analyzing, testing, troubleshooting, and evaluating existing network systems, such as local area network (LAN), wide area network (WAN), cloud and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with mínimal interruption.
- Making Back up of network data
- Configuring security settings or access permissions for groups or individuals
- Identifying the causes of networking problems and implement or propose solutions to solve problems in a timely manner
- Maintaining or updating configuration of servers in 3 offices of HCMC, HN, and Quang Nam to ensure smooth running/access to those servers in all the time
- Data Management:

- Structure and update data tree to ensure easily access and retrieve data
- Follow up and ensure website domain is continuously maintained and updated
- Follow up anti-virus software update at individual computer/laptop
- Conduct risk assessment & propose solutions to ensure important data of HFHV are double protected for business continuity
- Under instruction from Country Director, set users’ permission to access data on server
- Delivering IT policies/regulations awareness training and regularly conduct refreshing to all staff

**3/ Implementing cross-functions activities**
- Supporting Communication Officer on the Website administered where appropriate and necessary.

**4/ Implementing compliance**
- Complying with procedures and requirements of Procurement Policy to implement purchases of IT hardware, software and services. Making registration of asset where necessary for those purchased properties.
- Study and abide with requirements of Ethics Covenant, Safeguarding, Child Protection, Discrimination, Bullying and Harassment policies all the time of employment with Habitat.

**CRITICAL JOB REQUIREMENTS**
- Minimum education: College/University degree in either or both Network and Computer System or equivalent
- Technical competencies:

- Knowledge of transmission, broadcasting, switching, control, and oper

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