Trading Partner Analyst
2 weeks ago
We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more
- This role is an onsite opportunity. _
**As a Trading Partner Analyst, you will**:
- Configure setup, partner relations, cross references etc
- Perform testing with trading partners and customers.
- Inform and coordinate trading partner test activities with customer.
- Coordinate with multiple internal teams to ensure the target go-live date for the customer is met.
- Work closely with Project Manager or Implementer to align on progress.
- Participate in problem solving activities; escalate to relevant teams.
- Report to team management as well as involved project coordinators
- Provide the mapping team with the analysis required to build a new map.
- Work with the mapping team to ensure completion of mapping requests.
- Work with the connectivity team to ensure communication setup Test new maps with the partners and ensure that suitable test files are provided to allow for accurate unit testing.
- Analyze and document trading partner requirements.
- Train and mentor Trading Partner Engagement Specialists
**Requirements for Success**:
- **Working time: 10:00AM - 07:00PM, from Monday - Friday**
- Experience in software support, client services, or call center environment preferred.
- Client services, business to business, computer support/service, experience preferred.
- Understanding X-12 and XML, CSV, ERP such as Netsuite, Quickbook, SAGE,
- Years with FTP and AS2
- Proficient English skills, verbal & written.
**Who is TrueCommerce?**
- TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: P&G, Schneider Electric, TJ Maxx, Office Depot, and many more._
- For additional information, visit our _website_._
**Education**: Preferred
- Bachelors or better in Language and Linguistics
- Bachelors or better in Business Economics
- Bachelors or better in Information Technology
**Skills**: Preferred
- Analytical
- Customer Service
- Electronic Data Interchange
- Verbal Communication
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