Reservation Supervisor

7 months ago


Ho Chi Minh City, Vietnam Công ty TNHH Keppel Land Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

Respond to all reservation requests and executes prompt, courteous and accurate guest service at all times

Ensure the reservation department is constantly aware of availability states open, on request, closed dates, high demand dates, etc

Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and services

Answer guest inquiries pertaining hotel facilities and services, and other related information

Well use the property management systems (PMS)

Assist and prepare in groups pre-arrival process and also preparing group rooming lists

Conduct site-inspections as required

Provide professional and courteous guest service at all times

Maintain current filing system and prepare reports if required

Perform administrative jobs for the department if required

Perform other duties as assigned by DOSM

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Attractive annual bonus
- 24 hours insurance
- Professional working environment.
- Training and development in career
- Very attractive benefits

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Minimum 1-year experience in a similar position in the hotel industry

Able to work under pressure and cope with tight deadlines

Good customer service skills

Good command in both speaking and writing in English

Proficiency in Microsoft software and property management systems

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Giám Sát Dịch Vụ,Hành chính Văn phòng,Hành Chính/Văn Phòng,Nhà Hàng/Khách Sạn

Trung cấp - Nghề
Không yêu cầu


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