Reservation Supervisor
5 months ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Respond to all reservation requests and executes prompt, courteous and accurate guest service at all times
Ensure the reservation department is constantly aware of availability states open, on request, closed dates, high demand dates, etc
Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and services
Answer guest inquiries pertaining hotel facilities and services, and other related information
Well use the property management systems (PMS)
Assist and prepare in groups pre-arrival process and also preparing group rooming lists
Conduct site-inspections as required
Provide professional and courteous guest service at all times
Maintain current filing system and prepare reports if required
Perform administrative jobs for the department if required
Perform other duties as assigned by DOSM
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Attractive annual bonus
- 24 hours insurance
- Professional working environment.
- Training and development in career
- Very attractive benefits
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
Minimum 1-year experience in a similar position in the hotel industry
Able to work under pressure and cope with tight deadlines
Good customer service skills
Good command in both speaking and writing in English
Proficiency in Microsoft software and property management systems
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Giám Sát Dịch Vụ,Hành chính Văn phòng,Hành Chính/Văn Phòng,Nhà Hàng/Khách Sạn
Trung cấp - Nghề
Không yêu cầu
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