Reservations Sales Agent

5 months ago

Ho Chi Minh City, Vietnam Marriott International, Inc Full time

**Job Number** 23153189

**Job Category** Reservations

**Location** Sheraton Saigon Hotel & Towers, 88 Dong Khoi Street, Ho Chi Minh City, Ho Chi Minh, Viet Nam

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Reservation Agent

    5 months ago

    Ho Chi Minh City, Vietnam Vinpearl Landmark 81, Autograph Collection Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Process all reservation requests, changes, and cancellations received by phone, fax, or mail. - Identify guest reservation needs and determine appropriate room type. - Verify availability of room type and rate. - Explain guarantee, special rate, and cancellation policies to callers. - Accommodate...

  • Reservation Sales Agent

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information**Reservation Sales Agent **Job Number**24176358 **Job Category**Reservations **Location**JW Marriott Hotel & Suites Saigon, Corner Hai Ba Trung street & Le Duan boulevard, Ho Chi Minh City, Viet Nam, Viet Nam, 700000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests,...

  • Reservation Sales Agent

    1 month ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information** Reservation Sales Agent **Job Number** 24176358 **Job Category** Reservations **Location** JW Marriott Hotel & Suites Saigon, Corner Hai Ba Trung street & Le Duan boulevard, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Reservation Agent

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24107037 **Job Category** Reservations **Location** Vinpearl Landmark 81 Autograph Collection, 720A Dien Bien Phu, Binh Thanh district, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Reservation Agent

    5 months ago

    Ho Chi Minh City, Vietnam Wink Hotels Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - The Reservation Agent is responsible for handling the communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system, reservation hotline. - This role needs to create and maintain...

  • Reservations Agent

    5 months ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24037767 **Job Category** Reservations **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...

  • Reservation Agent

    5 months ago

    Ho Chi Minh City, Vietnam Khách Sạn Novotel Saigon Centre Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Follows up the administration of reservations very thoroughly, making check-in operations easier for the front desk team - Transforms a request for information into a potential reservation as soon as there is an opportunity - Presents the brand and/or Group's loyalty programme to customers; adapts...

  • Reservations Sales Agent

    1 month ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Job Number** 24178654 **Job Category** Reservations **Location** Sheraton Saigon Grand Opera Hotel, 88 Dong Khoi, Ho Chi Minh City, Ho Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...

  • Reservations Sales Agent/ Nhân Viên Đặt Phòng

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Sheraton Saigon Grand Opera Hotel Full time

    **Hạn nộp**: 28/10/2024 Mức lương: 8 - 12 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Ngành nghề Tiền sảnh Vị trí Nhân viên Cập nhật 24/09/2024 17:56 MÔ TẢ CÔNG VIỆC Establish and...

  • Reservation Manager

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24159673 **Job Category**Reservations **Location**JW Marriott Hotel & Suites Saigon, Corner Hai Ba Trung street & Le Duan boulevard, Ho Chi Minh City, Viet Nam, Viet Nam, 700000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of...

  • Reservation Manager

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Job Number** 24159673 **Job Category** Reservations **Location** JW Marriott Hotel & Suites Saigon, Corner Hai Ba Trung street & Le Duan boulevard, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of...

  • Reservation Trainee

    1 month ago

    Thành phố Hồ Chí Minh, Vietnam Hotel Des Arts Sai Gon Full time

    **Hạn nộp**: 30/11/2024 Mức lương: 5 - 8 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 3 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Ngành nghề Tiền sảnh Vị trí Nhân viên tập sự Cập nhật 09/10/2024 16:37 MÔ TẢ CÔNG VIỆC Having...

  • Sale Executive

    5 months ago

    Ho Chi Minh City, Vietnam Công ty TNHH Khách sạn Paradise Sài Gòn Full time

    **Mô tả công việc**: (Mức lương: 8 - 12 triệu VNĐ) - Assist the ADOS with the implementation and achievement of the Sales department’s targets (in TA/corporate segments). - Confirm the agent booking, guest booking by mail or phone. - Developing, maintaining and updating comprehensive client databases - Checking and controlling daily hotel...

  • Reservation Agent

    5 months ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Glory Investment Holding (Việt Nam) Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Answer phones and assist customers in making, altering, or canceling reservations - Advise customers regarding ongoing promotions or available upgrades that may enhance their experience - Answer questions regarding rooms, facilities, rates, and events - Accurately record customer information and...

  • Reservation Staff

    5 months ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Thương Mại Dịch Vụ Green Home Sài Gòn Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Nhận và tổng hợp các thông tin đặt chỗ của khách lẻ, khách đoàn từ nhân viên bán hàng Receive and synthesize booking information of retail customers and group visitors from sales staff - Kết nối với khách hàng, thu thập đầy đủ thông tin đặt chỗ bao...

  • Retail Travel Consultant

    5 months ago

    Ho Chi Minh City, Vietnam Công ty TNHH Thương mại Dịch vụ Đường Mòn Đông Dương Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Ensure a personal service is offered to agents in order to meet and exceed their expectations. Ensure that the sales process is accurately adhered to (per Sub Departmental SOPs), Sales opportunities are maximized with follow up and resolve any problems to meet and exceed sales revenue and gross...

  • Ticketing & Reservation Staff

    5 months ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Dịch Vụ Logistics Gia Linh Full time

    **Mô tả công việc**: (Mức lương: Đến 20 triệu VNĐ) - Provide ticketing and reservation service to passengers/agencies via phone calls or over the counter. - Handle complaint cases - Maintain and develop sale channels - Conduct marketing activities - Others task relating to ticketing team. **Chức vụ**: Nhân Viên/Chuyên Viên **Hình...

  • Sales Executive

    5 months ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Khiri Travel Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Respond to agent requests, leading to successful bookings - Prepare customized travel itineraries in our system, prioritizing our preferred hotels and experiences - Make quotations with accuracy and commercial mind set - Collaborate with colleagues in different departments, such as Accounting,...

  • Reservations Executive

    5 months ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Khiri Travel Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Make arrangements with local service providers to provide effective and timely delivery of itineraries - Coordinate travel arrangements where necessary with other offices and agents. - Revert proactively to the Sales team and other Khiri departments as necessary. - Nurture excellent relationships...

  • [spr - Hcm] Global Sale Agent

    1 month ago

    Thành phố Hồ Chí Minh, Vietnam Gata Global Full time

    **About Company** **Product** Polypropylene (PP) Woven Shopping Bags, Non-Woven Shopping Bags, RPET Shopping Bags, and PP Woven Sacks. Responsibility **In general**: Find and contact clients, quote prices, close deals. **In details**: - Identify and prospect potential clients globally, focusing on key markets such as **European and American**, with the...