Center Manager

6 months ago


Ho Chi Minh City, Vietnam Công ty TNHH Thăng Tiến Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Center Operation, New students recruitment and Customer Service Management:

- Manage day-to-day center operations, property and facilities to ensure smoothness, cleanliness and professionalism.
- Close liaison with Academic Department to ensure delivery of high quality service of teaching English for learners
- Monitor and ensure center expenses within budget guidelines and compliance of cash management and monetary safe-keeping.
- Build up plan and KPI to drive sales results daily/weekly/monthly at the assigned center(s).
- Lead the EC team and assure that they achieve revenue targets and profitability through increase in enrollment, improve classroom utilization ratio, and control center expenses
- Have deep knowledge of competitors and the education industry to analyze SWOT and propose strategies to drive sales and promotions.
- Working closely with the School partnership manager to build a strong relationship with the school's principal and organize the school events.
- Being accountable for student re-enrollment and customer service at the center.

Team Management and other Admin Tasks
- Work with the HR Department to assist recruitment, on-boarding of new center staff, employee development, retention and excellent results are in place.
- Train, coach, motivate and develop center staff providing excellent sales and service results to ensure revenue targets and profitability achieved through enrollment, classroom utilization ratio, and center expenses.
- Uphold company values and ethics strictly and ensure staff strictly follow company policies and management directives.
- Ensure all company policies, procedures, regulations, document & reporting systems and standards are consistently followed through by all staff.
- Ensure center and staff adherence to relevant government regulations, code and law.
- Assure consistent levels of student and staff satisfaction.
- Provide timely and accurate reports of center update/KPIs and carry out other tasks, projects assigned by Line Manager/BOD.

**Chức vụ**: Giám đốc và cấp cao hơn

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Negotiable salary;
- Attractive commission + Bonus
- Annual leave;
- Social, Health & Unemployment Insurance
- Dynamic, professional and friendly environment with promotion opportunities.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- University graduate / Master degree in business is preferable.
- 3- 4 years’ minimum in education industry or sale/marketing related.
- Excellent leadership and building team.
- Desire in sale and ability to sale, sale training and closing.
- Good at presentation and mass communication.
- Good at planning and result-oriented. Having high capability of decision-making.
- Good at dealing with complaints and problem solving.
- Having experience leading a team of academic, teachers, including of expat.
- Fast learning and understanding; Good handle multiple assignments effectively at one time.
- High responsibility and honesty.
- Creativity, good teamwork.
- Excellent English skill, verbal and written.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Giáo Dục Đào Tạo,Ngoại Ngữ,Quản Lý Sản Xuất,Vận Hành/Sản Xuất

Trung cấp - Nghề
Không yêu cầu


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