Center Manager

2 months ago


Thành phố Hồ Chí Minh, Vietnam Everest Education Full time

**RESPONSIBILITY**
- Your primary responsibilities include:_
- Supervise student recruitment and customer services conducted in the learning center;
- Contribute to the development of localized marketing strategies to promote E2 courses. Identify potential students and families in the local area, build and update their profiles;
- Set goals and report progress for all operations of the learning center. Ensure that the learning center achieves its key performance indicators in all operational metrics;
- Work closely with the Academic Manager to ensure smooth opening and operations of the classes;
- Work closely with the Academic Manager for the implementation of new curriculum and academic projects;
- Work closely with the Academic Manager to monitor/evaluate program outcomes, student assessment reports and parent enquiries/concerns;
- Maintain and upgrade systems/procedures for all operations tasks at the Learning Centers and liaise with the other Center Managers to ensure consistency across all E2 centers;
- Monitor purchases and expenditures for the Learning Center;
- Prepare financial plans, P&Ls and budgets for approval by the Senior Operations Manager, and once agreed, implement those plans, then provide financial and operational reports;
- Recruit appropriately qualified and experienced operations staff and ensure staff are scheduled and trained to support all hours and duties for smooth operation.

**REQUIREMENTS**
- These are the minimum requirements. We can't accept you in this role unless you meet them all:_
- **Breadth**: A strong background in sales and operations with 5+ years of management experience in the education industry;
- **Depth**: Experience in at least one of the following specialties as a staff or leading sales, customer service or marketing in an educational institution;
- **Credentials**: A BA or higher with strong academic performance, previous management role in a school.
- These are additional qualifications or "nice to haves":_
- An MBA or other relevant Master's degree;
- Experience working on developmental projects, specifically around facility expansion;
- Experience in working on collaborative (multi-department) teams, preferably in a supervisory, mentoring, or management role;
- Strong organizational skills and entrepreneurial spirit.
- These are personal traits that we look for:_
- **Passionate**: We care about education and our long-term impact. You care about students and want to make impacts.
- **Result-oriented**: We rely on data to make decisions and improve our impact. You care about actual, measurable results.
- **Collaborative**:We contribute to and find value in being part of a team. You enjoy working on a team and can communicate effectively with others.
- **Innovative**: We have a growth mindset and are able to learn and adapt quickly. You are driven by self-improvement, self‐aware, and hungry to learn.
- Professional, responsible, diligent and attentive to details.

**BENEFITS**
- 100% Probation Salary, Team Bonuses, and Annual Performance Bonus.
- Unlimited Paid Leave Days per Year.
- 100% Social Insurance and Private Health Insurance.
- Company dinners, team lunches, Friday refreshments, offsite retreats, Mentor-Mentee, 5-for-5 stipends, etc.
- Advanced Studies Grant for personal development.
- Inclusive and welcoming onboarding experience: mentor-mentee program, initial training with direct supervisor and HR.

**Working location**: 20 Vo Truong Toan, An Phu Ward, Thu Duc City, HCMC



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