Customer Service and Operation Logistics

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Handle export/import shipments from/to Vietnam according to all given requirements and rules & regulations externally as well as internally - Liaise with booking team to secure space & arrange flight. Check with subcontractor for the best cost - Update cargo & documents status to customers and...

Job PurposeThis position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers' requirement and standard. He/she also participate...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - In charge of got booking, documents with carrier/vendor for the Sales export / import goods. - Submit SI/VMG/Manifest - Coordinate with other departments (Vendor/ Operations/ Accountant Dept) during order processing. - Problem Resolution - ensure issues are tackled immediately and escalate to...

Mô tả công việc Receive requests and related documents from customers or Yusen overseas agents (service quotes, import / export procedures for goods, problem solving, document requests, Customs procedure advices, procedures for payment...) Check the conditions of performing services for customers (Have a service contract yet? Is there a quotation...

This position is responsible for delivering APLL commitment to key customers, meeting day to day operations requirements of the customers. The position manages a team of over 10 Customer Service Representatives to achieve excellent customer service satisfaction through defined and agreed processes. He/she participates in organizing vendor seminar program...

Booking creation in specified system, update report for daily monitor and Team Leader for specific accounts (if require) - Propose options (rate, schedule) to agents. - Release booking to vendors timely and follow up vessel change/cut off time and support when vendor ask - Manage daily booking from shippers and communicate with agents to get the approval for...

DepartmentOperations- LevelEntry Level- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

**Job Purpose** This position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also...

**Giới thiệu**: King Freight Group has built a reputation in the logistics industry since its establishment inWe provide sea and air freight forwarding services with a global network spanning from Taiwan to the United States.KFVN founded in 2006, expanded services to offer total logistics solutions covering AIR, SEA, and LAND, reorganized as KING FREIGHT...

**Giới thiệu**: King Freight Group has built a reputation in the logistics industry since its establishment inWe provide sea and air freight forwarding services with a global network spanning from Taiwan to the United States.KFVN founded in 2006, expanded services to offer total logistics solutions covering AIR, SEA, and LAND, reorganized as KING FREIGHT...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

Manage and operate customer’s request from booking stage to cargo loading operations and resolve cargo issues with carrier timely and smoothly. - Closely follow and get market situation update and inform this information to company’s personnel to build market awareness within company - Regulate and perform daily checking of carrier’s update and inform...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Develop and Manage Pricing Strategies: - Develop and implement pricing strategies that align with the company’s business objectives. - Analyze market trends and competitors to identify opportunities and challenges in pricing. - Establish pricing policies and procedures to ensure consistency and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Develop and Manage Pricing Strategies: - Develop and implement pricing strategies that align with the company’s business objectives. - Analyze market trends and competitors to identify opportunities and challenges in pricing. - Establish pricing policies and procedures to ensure consistency and...

Customer relationship (external & internal), work with customers and vendors to improve our performance and service, proactive communicate and solve any issue with customer. - Manage daily booking from suppliers/shippers/sales etc and Weekly, monthly catch up with customer to have update, forecase and other information from customer.- Be responsible for...

Manage and operate customer's request from booking stage to cargo loading operations and resolve cargo issues with carrier timely and smoothly. Closely follow and get market situation update and inform this information to company's personnel to build market awareness within company Regulate and perform daily checking of carrier's update and inform all...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Co-ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,... - Contact with shipper for all necessary procedure supports. - Receive and respond when receiving information, booking requests from agents or carriers. - Check the place and...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Sales Support - Taking care of all back-office tasks related to customer or agent inquiries instead of sales team (answer questions; concerns, complaints, rate inquiries ) consult with sales manager or dedicated sales or BM for some exceptional cases before responding to customers/agents - Taking...