Remote Customer Support Operator

**What you will do** - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Operation for co-location, hosting and connectivity: - Operating and monitoring 24x7x365 co-location service with VAS (value added services) and managed services. - Operating and monitoring company network equipment, various servers like web & mail servers, anti-spam, load balancers, storage...

**Company Overview** SPACE44 helps fast-scaling Innovators in the US, Canada and Europe, augmenting with dedicated High-Performance Developer Teams. As a Germany-based company we have built an international Talent Scout engine to create the biggest possible reach in acquiring talent. With our High-Quality-Approach in assessing and coaching our teams we...

**Company Overview** SPACE44 helps fast-scaling Innovators in the US, Canada and Europe, augmenting with dedicated High-Performance Developer Teams. As a Germany-based company we have built an international Talent Scout engine to create the biggest possible reach in acquiring talent. With our High-Quality-Approach in assessing and coaching our teams we...

**Mô tả công việc**: (Mức lương: Thỏa thuận) About our client: Advance IT was founded in 2009 by a group of professionals who wanted to prove that organizations can have affordable IT services without having to compromise on quality. We assist organizations to identify hidden risks, reduce unnecessary IT expenditures, and provide efficient IT...

Dejure Technologies is German based IT company who are providing their services all over the world. We are looking for Vietnamese speaking person for our customer support. If you have good communication skills in Vietnamese you are the one we are looking for..! **Responsibilities**: - Fluent in speaking Vietnamese and English. - Responsible for providing...

**(Fresher) Technical Support /IT Support**: Vin3S - Ứng Tuyển IT Support SAP System Admin Fresher Accepted - Đăng nhập để xem mức lương - Vinhomes Ocean Park, Gia Lam, Ha Noi- Xem bản đồ- Tại văn phòng- 4 giờ trước **3 Lý Do Để Gia Nhập Công Ty**: - Very Attractive Salary and Benefits - Contributing your talent to...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - **Onboarding and Implementation: (25%)**- - Assist in the onboarding of new B2B clients with guidance from senior team members. - Ensure accurate setup of client accounts and provide initial support during implementation. - **Customer Engagement: (25%)**- - Respond to client inquiries and concerns,...

**About Forma**: The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches. Forma’s flexible benefits software helps companies offer competitive benefits...

**Company Description** Upwork, in collaboration with a leading American multinational technology company, is looking for **Japanese - speaking Microsoft 365 Technical Specialists**. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise...

Hanoi, Hanoi- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

Hanoi, Hanoi- Work Type: Full Time**RESPONSIBILITIES** - In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you consider yourself a people’s person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working - environment, -...

**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....

**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....

FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western...

Overview: **Driving exceptional outcomes with purpose-built solutions.** Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most...

Overview: **Driving exceptional outcomes with purpose-built solutions.** Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most...

THE SERVICE AGREEMENT TYPE OF THE CONTRACT (FREELANCE CONTRACT). **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD **is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's...

**Mô tả công việc**: (Mức lương: Thỏa thuận)How you will make an impact in this role: - Make issues of customer to be handled at shortest time with best result - Make customer impressed with service quality & customer centricity - Make sure no painpoint during process customers contact us What you will do: - Support customers to feedback on...

**Mô tả công việc**: (Mức lương: Đến 20 triệu VNĐ) - Answering questions about features, documenting any technical issues, and passing them on to the product team. - Creating support tickets for the team. - Clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the...