Student Orientation and Volunteer Programs Officer
6 days ago
Overview:
RMIT Vietnam
- RMIT Vietnam
, an entity of RMIT University, has campuses in Ho Chi Minh City and Hanoi since 2001. We provide internationally recognized, high-quality, education and professional training for students, clients, and the community, and assist in the development of human resources capability in Vietnam and the region by hosting students from Australia and many other countries.
RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University with 700 staff and 7,000 students, in three locations, and recently awarded one of the Best Companies to work for in Asia 2020.
Degrees are awarded by RMIT in Australia and taught in English, enabling Vietnamese students (and visiting international students) the opportunity to receive an international education without having to leave home.
- The role
This role is responsible for the effective coordination of planning and implementation of Orientation and Transition programs to ensure a smooth university transition for First Year students commencing their journey with RMIT Vietnam. The position entails planning with relevant stakeholders, communication of programs and activities, events execution and assessment of Orientation activities/events and initiatives for new undergraduate students. The position will also oversee the administration and development of student volunteer program in Saigon South campus.
- Key Accountabilities
- Assist the Activities Manager in the development, implementation and coordination of the transition program high impact practices and its targeted activities to facilitate smooth transition to university life for undergraduate students.
- Ensure Orientation events are held for each new intake of students. Coordinate with other stakeholders in the University to ensure all relevant areas are involved and contribute to enhance Student’s first year experience.
- Coordinate communications, schedule details, program logistics, and staffing with internal and external partners.
- Assists with creation and ordering of all print and web collateral (including publications, marketing materials, etc.).
- Facilitate relevant activities to on-going recruit, manage and maintain a highly committed cohort of student volunteers to ensure their quality of contributing work, students learning experiences and nurture students’ healthy community-driven mindset via RED branding activities, internal bonding activities and other relevant projects.
- Facilitate training programs to enhance student volunteer’s self-development, leadership and healthy community-driven mindset via effective management pool, performance tracking, two-way feedback system, peer assessment, recognition system, etc.
- Support the implementation of relevant training and development opportunities for student volunteers and especially in relation to health & safety and risk mitigation.
- Develop and monitor program budget in collaboration with the Student Life Activities Manager and administrative staff.
- Collect and provide feedback for continuous improvement on student communications, Orientation and Transition Program including providing reports.
- Any other duties as required by the Student Life Activities Manager.
- Key Selection Criteria
- Bachelor’s degree in professional communications or relevant discipline. University study undertaken at an offshore university and has at least 3-year experience managing extra curriculum activities in university environment are preferred.
- Effective time management skills and follow through on project-based initiatives.
- Demonstrated effective communication, coaching / mentoring skills with students
- Relevant experience in a transnational university environment.
- Demonstrated awareness of current issues concerned with transition to university, student engagement, and the first-year experience. Experience in a role dealing with these issues is preferred.
- Well-developed interpersonal skills, including negotiation, liaison, and cross-cultural communication.
- Demonstrated superior knowledge and experience in using computer software such as 365 offices, spread sheets, presentation software, database systems, and web content management systems.
- Well-developed planning, organizational, analytical and problem-solving skills, with the ability to design and implement tasks and projects in a timely fashion, working independently, or as part of a team.
- Demonstrated commitment to continuous improvement and customer service.
- Culture
Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices
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