Customer Service Associate

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery...

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it Currently, Lalamove is a leading global on-demand delivery...

**Customer Service/Support** **Location** - Ho Chi Minh, Vietnam*** Job Title: Associate, Customer Acquisition (Vietnam) **Job Description**: The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing...

Education/Work Experience: Requires a secondary diploma, or equivalent, plus two to four years related customer service, sales, or administrative experience. (Note: National Customer Service typically requires a minimum of 6 months experience in National Customer Service successfully completing Grade 5 functions or equivalent IDV01 mainframe experience and a...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc - Work with Project team to pilot this project in Vietnam. - Align and closely work with Sales team and Distributor to build Inventory norm, define Replenishment Service Levels, distributor lead time, min-max order quantity and seasonality factor. - Define material criteria,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Work with Project team to pilot this project in Vietnam. - Align and closely work with Sales team and Distributor to build Inventory norm, define Replenishment Service Levels, distributor lead time, min-max order quantity and seasonality factor. - Define material criteria, FSN classification. -...

Job Title: Associate, Customer Acquisition (Vietnam) **Job Description**: The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of...

Mô tả công việc:(Mức lương: Thỏa thuận)Mô tả Công việc Work with Project team to pilot this project in Vietnam. Align and closely work with Sales team and Distributor to build Inventory norm, define Replenishment Service Levels, distributor lead time, minmax order quantity and seasonality factor. Define material criteria, FSN...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Foreign customer care indirectly via phone and social media for current customers. - Investigate customers' problems and find solutions, ensuring that customer feedback is heard and acted upon. - Manage after sales services (bike servicing/support, support queries, upselling). - Communicate with...

Customer Service/SupportLocation Ho Chi Minh, Vietnam***Job Title:Associate, Customer Acquisition (Vietnam)Job Description:The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is...

This role is one of the most important positions in our company because you have the most touch points with our users and drivers. You will rush to answer every call on the first ring, and when you are on the phone, you are our Lalamove ambassador. Whether our customers or drivers have a positive experience with us depends on you.No two days are ever the...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Directly handle critical/ hard complaints end to end. - Working with other stakeholders to find solutions for hard complaints & providing advice to team members to resolve customer issues as soon as possible. - Proactive manage and have the ability to detect incident issues, promptly alert relevant...

Mô tả công việc:(Mức lương: Từ 12 triệu VNĐ) Support in answering client queries about product specifications and uses via Facebook and Zalo. Maintaining client relations from Japan and Vietnam. Identifying customer needs, handling their claims about the loss or damage during the transportation. Forwarding and transferring inquiries to...

Mô tả công việc:(Mức lương: Thỏa thuận) Directly handle critical/ hard complaints end to end. Working with other stakeholders to find solutions for hard complaints & providing advice to team members to resolve customer issues as soon as possible. Proactive manage and have the ability to detect incident issues, promptly alert relevant teams to...

**Mô tả công việc**: (Mức lương: Thỏa thuận)** Who you’ll work with One IBC Group specialized in providing pre-incorporation & post-incorporation services in more than 27 Jurisdictions: Offshore Company Formation; Account Opening Consultancy; Accounting & Auditing Services. To make our services easily accessible to all clients, One IBC...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

JOB DESCRIPTIONTitle: Customer Service RepresentativeLocation: InternationalThe Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service initiatives.ACCOUNTABILITIES & ESSENTIAL...

Company Description**_The Bosch Group_**_ is a leading global supplier of technology and services.Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology._ The Bosch Group comprises Robert Bosch GmbH and its roughly 360...

Mô tả công việc:(Mức lương: Thỏa thuận)** Who you'll work withOne IBC Group specialized in providing pre-incorporation & post-incorporation services in more than 27 Jurisdictions: Offshore Company Formation; Account Opening Consultancy; Accounting & Auditing Services.To make our services easily accessible to all clients, One IBC Group had...

As a Associate Customer Experience Excellence manager, your primary responsibility is to ensure that users’ interactions with our products and services meet and exceed their expectations across various touchpoints. You will play a crucial role in enhancing overall user satisfaction by monitoring and managing the user journey, identifying pain points, and...