Customer Service Associate

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it Currently, Lalamove is a leading global on-demand delivery...

Mô tả công việc:(Mức lương: Thỏa thuận)Mô tả Công việc Work with Project team to pilot this project in Vietnam. Align and closely work with Sales team and Distributor to build Inventory norm, define Replenishment Service Levels, distributor lead time, minmax order quantity and seasonality factor. Define material criteria, FSN...

Customer Service/SupportLocation Ho Chi Minh, Vietnam***Job Title:Associate, Customer Acquisition (Vietnam)Job Description:The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is...

This role is one of the most important positions in our company because you have the most touch points with our users and drivers. You will rush to answer every call on the first ring, and when you are on the phone, you are our Lalamove ambassador. Whether our customers or drivers have a positive experience with us depends on you.No two days are ever the...

Mô tả công việc:(Mức lương: Thỏa thuận) Directly handle critical/ hard complaints end to end. Working with other stakeholders to find solutions for hard complaints & providing advice to team members to resolve customer issues as soon as possible. Proactive manage and have the ability to detect incident issues, promptly alert relevant teams to...

JOB DESCRIPTIONTitle: Customer Service RepresentativeLocation: InternationalThe Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service initiatives.ACCOUNTABILITIES & ESSENTIAL...

Company Description**_The Bosch Group_**_ is a leading global supplier of technology and services.Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology._ The Bosch Group comprises Robert Bosch GmbH and its roughly 360...

Mô tả công việc:(Mức lương: Thỏa thuận)** Who you'll work withOne IBC Group specialized in providing pre-incorporation & post-incorporation services in more than 27 Jurisdictions: Offshore Company Formation; Account Opening Consultancy; Accounting & Auditing Services.To make our services easily accessible to all clients, One IBC Group had...

VNG Cloud ) is one of the first four enterprises to provide national standard cloud computing solutions and services, including server colocation, server rental, storage service, secure storage, network connection services and content delivery network...Currently, VNG Cloud provides high-tech solutions and services to 1000 consumers and organizations across...

Mô tả công việc:(Mức lương: Thỏa thuận) Key ResponsibilitiesCustomer Service Management: Manage all aspects of customer service operations, including handling inquiries, resolving complaints, and addressing customer feedback promptly and professionally. Monitor customer service performance metrics and continuously improve customer satisfaction...

a leading BPO company, providing exceptional customer service solutions to clients globally. We are currently seeking a dynamic and fluent Vietnamese speaker to join our customer service team as a Customer Service Representative.Responsibilities: Resolve customer inquiries and complaints in a professional and efficient manner Process orders, returns, and...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

Mô tả công việc:(Mức lương: triệu VNĐ) Build, implement, and manage processes that optimize customer experience and sales operations Work closely with leadership to design and implement plans to achieve sales objectives. From marketing to operations to technology Understands and knows HOW to build KPIs, and more importantly, HOW to motivate and...

DepartmentOperations- LevelEntry Level- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

Main Responsibilities: To respond and ensure the customer inquiries and requests are addressed in a timely manner. To coordinate with the sales team, other internal teams, suppliers to ensure the product quality and customers' requirements are met. To handle customer complaints according to the Company procedures and service standards. To communicate with...

Mô tả công việc:(Mức lương: Thỏa thuận)PURPOSE / OBJECTIVE (OF THIS POSITION):To effectively leading and carry out the duties of a customer service and sales processing personnel role in order to achieve total customer satisfaction and corporate objectives for The Company.JOB RESPONSIBILITIES:Part 1 -Primary roles of the job which are...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches...

Location: Ho Chi Minh, VietnamSubsidiary: Rohlig Vietnam LimitedCountry: VietnamStart:ASAPResponsibilities To provide quality liaison services between clients, overseas agents, suppliers and partners, and interoffice departments, whilst supporting Sales/Operations where appropriate, with a view to achieving and exceeding targets set in terms of quality of...

Mô tả công việc:(Mức lương: triệu VNĐ)Interact with the company's clients and internal departments (30%)Ensure that appropriate actions are taken to resolve customers' problems and concerns with 100% satisfaction.Build rapport with clients by proactively following up, offering appropriate privileges and timely assistance, and gaining deep...

**Mô tả công việc**:(Mức lương: triệu VNĐ)- Responsible for introducing and guiding customers to use services at the store- Answer questions and assist customers in handling situations that arise while visiting/using services at the store.- Directly handle complaints/incidents that arise at the store- Customer care as requested by...