Associate, Customer Acquisition

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Webhelp Full time

Customer Service/Support

Location

  • Ho Chi Minh, Vietnam***Job Title:Associate, Customer Acquisition (Vietnam)

Job Description:


The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts.

This role is responsible for effectively articulating the value of products or services to customers.

  • Work within a dedicated territory and team for your assigned client to achieve your revenuebased quota by selling renewals/services, may offer up
- sell opportunities

  • Provide accurate weekly/ monthly/ quarterly sales forecast
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
  • Work with a team and report directly to a Sales Manager

Location:

VNM Ho Chi Minh City - 4th Flr, QTSC Bldg 1, Quang Trung Software City

Language Requirements:

Time Type:
Full time

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