Associate (Senior Level) - Customer Relationship

1 week ago

Ho Chi Minh City, Vietnam BIN Corporation Group Vietnam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)** Who you’ll work with

One IBC Group specialized in providing pre-incorporation & post-incorporation services in more than 27 Jurisdictions: Offshore Company Formation; Account Opening Consultancy; Accounting & Auditing Services.

To make our services easily accessible to all clients, One IBC Group had allocated our expert teams in major cities, namely: Lithuania, USA, Singapore, Hong Kong, Viet Nam, Dubai (UAE) and been continuing to expand to partners in the global economic hub.

In order to support more clients, One IBC is looking for Associates to convey our solutions to the clients.

** What you’ll do

When you join One IBC, you are joining a firm that will invest in your professional development. As an associate, you will receive training and coaching on how to better:

- Establish trust-based relationships with clients to better serve their organizations.
- Provide cross-sell opportunities so that customers who need certain services can easily find alternatives.
- Coordinate processing and operations departments in the sales consulting process.
- Convert tickets (assigned from Department Manager) to sale order.
- Submit Purchase Order to processing departments.
- Resolve issues arising from customers / forwarders / third parties related to order processing, if any.
- Request documents and process contracts, notify promotions (if any) to customers.
- Assist customers with payment transactions.
- Perform data entry, processing, monitoring and reporting on the CRM system.
- Make weekly sales reports, number of tickets.
- Plan and request sales by week, month, quarter.
- Collect metrics, perform assessments and improve efficiency (new technologies, upgrades, etc.).
- Mentorship to entry level staffs.
- Perform other tasks as required by the Manager.

One IBC believes in strengths-based development and coaching, and you’ll receive frequent mentoring from colleagues. This will include a senior colleague from your office or practice who will help you grow and achieve your goals. Additionally, you will have a professional development manager who manages staffing to help you shape your career.

We view an associate position as the start of a rewarding, challenging, and highly flexible career. During your first years with the firm, you will serve as associate on multiple client engagements and work with a number of colleagues and clients in a range of industry and functional areas.
**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
We offer an attractive salary that commensurate with work experience;
We advocate a safe working environment for all our employees.

We provide opportunities for career advancement within the company;
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
** Qualifications
- Graduated from university with major is business administration, economics, commerce, finance is preferred.
- At least a year of experience in professional companies.
- Excellent business english (both verbal & written). Experience of working with foreigners is a big plus.
- Ability to work independently, proactively, good improvisation; Ability to negotiation, persuasion and communication skills.
- Good time management and planning. Ability to work overtime when assigned.

** Commission & Benefit

1. Training & Development
- Support in training professional knowledge, negotiation and sales skills.
- Support technical training, use CRM software.
- Be guided and work with experienced senior advisors.

2. Benefits
- A competitive salary with fixed 13th month salary and variety of allowances.
- Project-based bonus depending on business situation and revenue (if any).
- Health insurance, social insurance.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Tư Vấn Bán Hàng

Đại Học
Không yêu cầu

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